Water meter readings: an algorithm for taking readings and transferring them to regulatory authorities

Testimony Methods

The electricity meter that transmits readings can be of different types, this does not affect the methods of submitting information.

There are such options for transferring information to a resource supplying organization:

• contacting the service center of an authorized organization;
• use of access to a personal account;
• through a personal account;
• using a voice dialing system;
• use of terminals for payment;
• call through the hotline.

The citizen has the right to choose any method convenient for him. If one method fails, there is always an alternative.

Contacting the service center

In this case, the owner of the residential premises will need to make a personal appeal to the organization providing electricity supply services. You need to enter data on a paper receipt. The completed form is placed in a special box.

This method has pros and cons. The positive point is that the data immediately gets to the resource supply company. The downside is that you need to spend time and go to this organization.

Access to personal account

Currently, all organizations providing power supply services have official websites. If a person registers on the portal, he gets the opportunity to transfer data online.

The following sequence of actions is envisaged:

• registration;
• entrance to your personal account;
• reflection of data in the opened form;
• completion of the operation by pressing the "Submit" button.

In addition, this method makes it possible to pay for consumed services online. The receipt will be sent to the e-mail address provided by the citizen.

Using a personal account

There is an option to submit data when using a personal account. It is presented in the form of a unique set of numbers. The number in question is reflected in the receipt issued upon payment of electricity.

In this case, you do not need to register on the website of the resource supply company. On the main page, select the service for filing testimony through a personal account.

Further:

• meter readings are entered;
• indicates the period of use of electricity;
• amount of payment;
• the "Submit Information" button is pressed.

You can immediately pay for the consumed services.

Hotline call

In addition to these methods, a citizen can call the hotline of the organization providing the services in question. For this, the number indicated on the official website is used.

You need to follow the instructions of the voice menu. After readings are dictated, the system repeats the received information, if it is not true, you need to contact the operator.

In this case, you need to take into account the opening hours of the hotline. Most often, the period is from 09.00 to 20.00 hours

Using payment terminals

It is supposed to appeal to such devices as terminals of Sberbank and other banking organizations, Qiwi. This method has a positive point, which lies in the fact that these terminals are located in large shopping centers, it is not difficult to use them.

The sequence of actions is as follows:

• find the section "Housing and communal services" in the main menu;
• enter the name of the company providing the services;
• enter the account number;
• indicate the readings of the meter.

Thus, users of the services of resource supply companies are responsible for submitting indicators of metering devices. Failure to comply with this obligation will result in penalties. As a result, the citizen will have to pay an additional amount.

The data in question is necessary for the correct calculation of payment for the services provided. Each region has specific submission deadlines. There are different methods of information transfer, one of which the consumer has the right to choose.

Transferring water meter readings through the State Services portal

Data cited by various sources indicates that apartment owners are increasingly turning to the Internet in order to to give evidence flowmeters. Residents of the Russian Federation can use the Gosuslugi portal, which guarantees data confidentiality.

It is recommended to transmit hot and cold water consumption readings from the 15th day of the current month to the 3rd day of the next month

Using this site allows you to eliminate the inconvenience associated with the direct arrival at the office of the public utility. It is worth saying that this portal is not available for all regions of the Russian Federation. Most often, the question of how to submit water meter readings through the State Services is of interest to residents of the capital of Russia. First of all, you need to carefully read the registration procedure, which consists of several stages.

How is registration on this portal? The first thing you need to do is go to the site. To do this, you need to drive the appropriate query into the search bar of the browser. Next, go to the "Personal Account" column. You can transfer the readings of the water meter by entering them in this column. It is located in the upper right corner on the main page of the site.

The next step involves the direct registration. To do this, click on the appropriate button, which should appear at the bottom of the screen after entering the account. After completing this procedure, it will be possible to transfer data on water.

When you first access the electronic service, you need to submit the primary readings of water meters

How to submit water meter readings? After completing the above procedure, an account will be created.This account is simplified and provides the user with access to an incomplete set of services. The next stage is considered very important, as it involves filling in the fields relating to the user's personal data. You will need to provide passport details, as well as SNILS. Upon completion of this process, the user receives a standard account and will be able to send data regarding water consumption.

How to access the full range of services? To do this, you need to verify your account in the future. Repayment of utility debt through this portal is convenient, so many users recommend this particular method.

The service allows you to transfer water meter readings, find out the dates of meter verification and view the archive of transferred readings

Transfer of water meter readings: portal personal account, operation nuances

As mentioned above, in order to enter your personal account, you need to go through a step-by-step registration operation. Using the site "Gosuslugi" requires familiarization with some of the nuances. For example, the consumer should understand that this portal only accepts readings from certain regions. Therefore, the first thing to do is to ask if it is possible to send data in a particular locality.

It is recommended to submit readings of hot water meters, as well as devices installed on cold water pipelines, monthly, without interruptions. When replacing a water measuring device, it is necessary to register a new flow meter. And only after that, the transfer of primary information recorded by the device is allowed.

The service, which allows you to transfer the readings of the flow meter using such a portal, is provided exclusively to individuals. If the user has not submitted testimony through the "Gosuslugi" for more than 3 months, then it is necessary to notify the utility organization about changing the payment option. After that, you can enter the readings of water meters at any time convenient for the user.

To enter your personal account, you need to go through a step-by-step registration operation on the State Services website

It is strictly forbidden to enter data that does not correspond to the actual data recorded by the water measuring device.

You should also pay attention to what characters are allowed to be entered when giving testimony. In addition to Arabic letters, the following characters can be used:

• point;
• comma.

The billing period usually starts on the 15th. The end of the interval during which meter readings can be entered is set by the utilities. Most often this date falls on the 3rd.

The site has some restrictions. For example, you are allowed to enter no more than 7 characters (before the comma). The water consumption recorded by the meter should not be higher than the norm regulated by state documentation.

You cannot enter readings if you have a new meter installed

???? How to view payment history

To check the history of payments made, you need to go to the personal account of the GIS housing and communal services and click on the button "Payment of utility services" - "Payment history".

In the window that appears, select the range of dates and parameters of payments made: personal account number, electronic receipt number, recipient's organization, etc.

Entering water meter readings on a personal account can be done through the federal portal of the GIS housing and communal services, as well as through the services of local management companies, homeowners associations and settlement centers. You can send readings only after registering metering devices with a service organization, provided that the verification was done on time.

Communal payments. Recalculation

Situations in which it is necessary to check the correctness of the accrual:

Overpayment. This happens due to incorrect water meter data or errors of the employee who processes payments. If the meter is correct, then in this case, you can recalculate the payment.

To receive a refund, you will need to:

• Take your copy of the inspection report, which indicated the fact of the presence of surpluses.
• Write an application for a recalculation.
• Send papers to a special department of your service company. Do not forget to get confirmation of the fact of acceptance of documents.

If you submitted the information correctly, then on the next receipt you will see the due difference.

Rules for verifying water meters

Equipment can break down, so it needs to be checked regularly. Decree No. 354 obliges residents to ensure timely verification of metering devices.

The frequency of its implementation depends on the calibration interval specified by the manufacturer. This information can be found in the technical passport of the water meter.

The verification is carried out by the metrological service. To order a service, you can choose one of the following methods:

• take the meter to a service organization;
• call specialists from the organization to the house.

The procedure is paid, and after its completion, the specialist must provide an inspection report and a certificate of equipment serviceability.

How to pay for water by meters

The procedure for making a payment may vary depending on the region and the service company, but most often there is a standard scheme:

1. Water meter readings are being taken. Information must be submitted at a specific time. The exact term is not prescribed in the law and is set by the enterprises of the housing and communal services and the management company independently. In order not to be mistaken, it is better to clarify the period in the contract with the service provider. EIRC and other specialized organizations accept information.
2. Based on the data received, the service company makes a calculation and sends a receipt to the owner of the premises.
3. Any authorized person can pay for the consumed resource. The easiest option is to give the document to the settlement center or to the bank.

It takes into account what to transfer meter readings for water is needed exclusively by the utility service provider. This role can be played by a homeowners association, a management company and supply organizations. Situations are also allowed when the main executor delegates the functions of receiving data to a specialized structure.

Service companies present different ways of taking readings. The most convenient option is through the Internet or using programs. The traditional method is to enter the data on the form and leave it in a special box or take it directly to the office of the organization.

Benefits of Remote Reading

First of all, this is a great relief for management companies:

1. Remove a number of problems associated with payment for the provided utilities.
2. The homeowner is sure that he pays for exactly the amount of water consumed that he used for the current period.
3. Management companies have full information about the volume and quality of public services provided.
4. The presence of such a smart meter allows the homeowner to control their expenses online.

Advantages of smart meters

The whole complex of modern water metering equipment is ultimately aimed at controlling the consumption of water resources. Of the positive aspects, it is necessary to note such aspects as:

• transmission of instrument readings goes to the control panel of the management company automatically;
• that part of housing and communal services workers who took readings from metering devices is being reduced;
• theft of water resources is excluded;
• rapid detection and elimination of leaks;
• if new systems are equipped with a temperature sensor, you can even save money if you present the data of objective measurements of housing and communal services or to the management company;
• there is the possibility of automatic transmission of water meter readings and payment for water.

Minuses

New generation water meters are now initially installed in the apartments of new houses. Undoubtedly, there are advantages of new systems, but users note a number of negative points, such as:

• if smart meters are not available in older homes, the consumer must install them at their own expense. The cost of new systems is significantly different from old water meters, and the poor simply do not have the money to replace them;
• organizations themselves - suppliers of water resources are not ready and unable to process the amount of information that will come from smart water meters;
• for the operation of new generation counting systems, an electrical network supply is required;
• you need a stable internet connection;
• older generation consumers are not able to immediately master modern information technologies;
• overpriced automatic water meters;
• installation and maintenance require experienced and qualified personnel. Management companies do not want to do this and shift all the problems to the consumer;
• long payback period of smart metering devices.

The production of new generation water metering devices and related equipment has already been established at domestic factories. There is a great hope that their products will be affordable for a wide range of people, and savings on utilities will become really real. And if the expectations of manufacturers come true, and their goods become in demand, then ordinary people will have an additional incentive to install not just water meters, but a whole range of instruments and devices.

To date, the demand for new metering devices is very low. The statistics for installing new devices are as follows:

• 65.4% - for cold water appliances:
• 67.9% - for hot water.

So far, the law does not provide for the mandatory replacement of metering devices. But new buildings already have such systems. True, this is only if the management company or the HOA keep up with the times. And now it is already required to take care of saving water resources.

How to keep track of water consumption?

If you have installed a new meter, then you do not need to calculate the water consumption for the month, since it will display the readings on the first five cells (cubic meters). If the water meter is not new, then the latest data should be subtracted from the current indicators.

Expert opinion
Golubev Denis Petrovich
Lawyer with 7 years of experience. Specialization - civil law. Author of dozens of articles in the media

When you transfer data to the company, then the indicators of cold and hot water must be added up, and the readings from hot must be noted as water heating in cubic meters. Payment for sewerage is carried out in full cubic meters of cold and hot water supply.

An example of taking readings from a meter

First, we determine which water the meter is connected to. Look at the color of its body or rim. Blue is cold water and red is hot. If the meters are the same in terms of parameters, then open any tap with water and see which device will rotate.
Then we will fill out the receipt:

1. Enter your full name in the appropriate box.
2. We record the date of taking readings from the device.
3. We enter the current indicators for water consumption.

You can download a sample application form from this link.

For example, on the cold water meter on the reporting date there were the following numbers 00078634, where the last three are liters. We need to enter the first five 00079 in the receipt (we round the last cell). In a month, our readings will be different 00085213. Enter 00085 in the receipt.

To calculate the cold water, we need to indicate the difference between the current readings and the past ones: 00085-00079=6 cubic meters. To count final cost of the service, let's take the approximate price for one cube - 38.06 rubles. We multiply the price by 6 cubes = 228.36 rubles per month.

Water consumption for the month is calculated automatically, you only need to rewrite the current readings. If you have two risers in your apartment: one is hot and the other is cold, then each meter transmits information about the consumption.

Water meter with electronic dial. How to take evidence?

This water meter displays two parameters:

• Water consumption in liters.
• Heating water in cubic meters.

The peculiarity of this meter is that it defines hot water with a temperature below 40 degrees as cold

It is important to take both readings

How to use the device?

There are two markers on the scoreboard:

1. The line number shows the right marker.
2. The column number is left.

V1 is the total volume of water that has passed through the turbine.

V2 - indicators when connecting the device.

V1^ - hot water consumption (above 40 degrees).

T is the water temperature.

To switch the first marker, you need to make a long press on the counter. To switch the second marker, make a short press.

The numbers displayed in the third line show the amount of water used during the reporting period. The checksum will be shown below. To take readings, you need to switch the markers.

Features of verification of water meters

Government Decree No. 354 (for 2011) establishes the procedure for verifying water metering devices.

This verification is carried out depending on the following nuances:

• what model of the counter;
• when it was installed;
• date of commissioning;
• when the seal was installed at the factory;
• what period of control is expected.

Usually, not all of the listed characteristics are taken into account.

Note! In practice, everything happens on the basis of the following grounds:

• set period of time. So, cold water meters should be checked every 4 years, and hot water meters - every 6 years;
• volume of water passed through the device. In this case, the time period is not taken into account. Verification occurs only after the water meter measures the volume of water set for it.

Then, when exactly it is necessary to calibrate this or that device, utilities monitor it. If the time for verification comes, a corresponding notification is sent to the owner of the apartment.

If such a notification has not been received, and you know that the time for verification or replacement has come up, it is better to apply on your own with an application for the implementation of these actions.

Step-by-step procedure for checking a water meter:

• stage one. Write a letter of trust. Specify the full name, address, telephone number, as well as the name of the device, its model, identification code, information about the manufacturer;
• stage two. Send an application to the Criminal Code or municipal services that previously installed this device. Under the contract, it is they who are obliged to perform verification or replace the water meter;
• stage three. Check the specialist's document for permission to perform these actions;
• stage four. If the work has been completed, take from the specialist documents confirming the fact that the work has been completed, warranty papers, and a receipt for payment for services (check for seals and signatures).

ATTENTION! View the completed sample application for the need to check the water meter:

How to make a recalculation for water by meters?

When verification showed the need to replace the water meter, follow this instruction. The specialist will install a new water meter, and your task is to conclude another contract for the use of a water meter. It contains the data of the new device. In addition, the new date will be next verification and warranty period.

Step-by-step instructions for calculating the consumption of hot and cold water in an apartment

When installing metering devices, you should inform the management company or the resource supply organization (depending on who the consumption contract is concluded with) about their presence in the apartment. After that, you need to report the initial readings on the counters. These will be the first 5 digits of the black segment of the scale.

Further actions:

1. The previous or initial ones are subtracted from the last readings. The resulting figure is the water consumption for a certain period in cubic meters.
2. Transfer current testimony to the Criminal Code in person, by phone or electronically ().
3. Multiply the number of cubes consumed by the tariff of 1 m3 of cold water. The amount payable will be obtained, which, ideally, should converge with the amount in the receipt from the Criminal Code.

The calculation formula looks like this: NP - PP \u003d PKV (m3) PKV X tariff \u003d CO, where:

• NP - real testimony;
• PP - previous readings;
• PCV - consumed amount of water in cubic meters;
• SO - the amount to be paid.

The tariff for cold water consists of two tariffs: for water disposal and water consumption. You can find out each of them on the website of the water supply organization or your management company.

For example: a new meter for cold water is installed in the apartment. The scale of the metering device consists of 8 digits - five on a black background and 3 on a red one. The initial readings during installation are 00002175. Of these, the black numbers are 00002. They should be transferred along with information about installing the meter to the Criminal Code.

A month later, the numbers 00008890 appeared on the counter. Of these:

• 00008 on black scale;
• 890 - on red.

890 is a volume exceeding 500 liters, so 1 should be added to the last digit of the black scale. Thus, the figure 00009 is obtained on the dark sector. This data is transmitted to the Criminal Code.

Consumption calculation: 9-2=7.This means that in a month the family members “drank and poured out” 7 cubic meters of water. Next, we multiply the quantity by the tariff, we get the amount payable.

• take readings (all numbers up to the red scale) from the counter;
• round the last number to one, discarding or adding liters of the red part of the scale;
• subtract current readings from previous readings;
• multiply the resulting number by the rate.

An example of a calculation using a meter of the 2nd type with a scale of 5 digits and three displays of displacement: in the receipt for the last month, the last reading of the hot water meter is 35 cubic meters. On the day of data collection, the scale numbers are 37 cubic meters. m.

On the far right of the dial, the pointer is on the number 2. The next display shows the number 8. The last of the measuring windows shows the number 4.

Consumed in liters:

• 200 liters, according to the first circular scale (it shows hundreds);
• 80 liters - on the second (shows dozens);
• 4 liters - readings of the third scale, which shows units.

Total for the billing period, the consumption of hot water amounted to 2 cubic meters. m. and 284 liters. Since 284 liters is less than 0.5 cubic meters of water, this figure should simply be discarded.

When transferring data to Vodokanal or UK, indicate the last reading - 37. To find out the amount payable - multiply the number by the tariff.

How to transfer water meter readings: a step-by-step procedure

For some people, this method is not easy, since the data transfer procedure consists of several stages. Let's consider how the step-by-step submission of testimony using this resource is performed. First of all, you need to go to the main page of the site. On it you need to find the column "Reception of testimony" and go to this section.

The next step requires the user to search for "Apartment, building and land".After going to this section, you need to click on the "Payment for services" button. The next step is to enter water readings. The user's personal account allows you to perform other actions and operations. For example, each payer can view the debt for the service, as well as study the history of their payments.

In the window that should appear after clicking the "Pay for services" button, you must enter the ten-digit personal code of the payer. If the user is not aware of the code assigned to him, then it can be easily found on the receipt (in the upper right corner). Next, the payer will need to indicate the exact address of residence and fill in the fields for entering the readings of the water meter.

It is not difficult to transfer water meter readings using the State Services website

How to submit water meter readings? After entering the data, you must click on the "Save" button. If the readings were entered without violating the rules of the site, the "Continue" button should appear. It remains to click on it, after which the data will be sent to the utility.

What to do if the readings were entered with an error? There are two ways to solve this situation. The first of them is only suitable if incorrect information was entered before the 20th. Correcting the error is very simple: the readings are edited.