How to open a washing machine if it is locked: a guide to fixing

Universal way, suitable for all models

By removing the top panel of the washing machine, you can unlock the hatch in any model. So this method is the most versatile. However, it requires some skills and tools. In some machines, the panel is fastened with two bolts that can be removed with a regular screwdriver, but this is a rare case. Usually, in order to remove the panel, you have to use TORX keys, and their size is not the same for different models. These may be the following options:

• T 15;
• T 20;
• T 25.

Having unscrewed the bolts on the back wall, you need to slide the cover back, and then remove it. After that, you need to stick your hand into the part where the lock is located (on the side of the tank), and press the latch. Before removing the cover, be sure to turn off the appliance by unplugging the cord from the outlet and drain the water.

By adhering to the recommendations outlined here, you can open the machine both during washing and during emergency situations. However, if you do not have skills in servicing equipment and are not confident in your abilities, call the master, and he will definitely open your machine.

How to open the washer

It is recommended that you familiarize yourself with the main features of opening the blocked hatch of the washer.

After an emergency stop

Opening the hatch for machines with horizontal and vertical loading has certain features that you need to familiarize yourself with.

With horizontal loading

Most people use models with a horizontal load of dirty things. Unlocking such washers is carried out in several successive stages.

Power off

First you need to completely de-energize the washer. To do this, you must urgently stop washing and unplug the cord from the outlet. Connect the machine to the power source only after unlocking the hatch.

Draining

After disconnecting from the outlet, it is necessary to clean the machine from the water remaining inside. You will have to disconnect the drain hose from the sewer pipe and place its end in an empty bucket. If the water does not drain, you will have to clean the hose.

Emergency opening cable

When there is no water left in the drum, you can proceed to open the door. To do this, pull out a special cable on the front panel. If you pull on it, the hatch will open and you can get the washed things.

If it's not there

However, some models are not equipped with such cables. In this case, you will have to manually remove the top panel of the washer and tilt it to get to the front wall. It has a special latch that unlocks the closed door.

Top loading

For machines with a vertical method of loading things, unlocking the doors is a little different.

Disconnection from the network

Sometimes, to unlock the doors of vertical machines, it is enough to unplug the power cable of the device from the outlet. For some models, after disconnecting from the outlet, the latches that block the sunroof stop working.

Reset program

If the door does not open due to a frozen software, you will have to reset the program yourself. This is done in two ways:

• Through the power button. During washing, you must press the button responsible for turning on the machine. When it stops washing, press the button again and hold for 2-3 seconds. The washing machine should turn off, drain the water and unlock the door.
• Through an outlet. To reset the program, just unplug the machine from the outlet and turn it on again after 20-30 seconds.

Manual way

Sometimes resetting the software does not help and you have to open it manually.In this case, you can use a cable for emergency unlocking of the hatch or contact the master.

If the handle is broken

Sometimes the handle breaks at the door and because of this it is much more difficult to open them. This will require special tools.

Emergency opening cable

Often, a cable is used to unlock the washer, which is used to open the door in an emergency. It is located near the filters, in front of the machine.

To open the door, gently pull on the cable

Wire or rope

A thin rope or wire will help unlock the washer door. To do this, you need a product with a length of 10-12 centimeters and a diameter of about 5-6 millimeters

It is carefully dragged into the free space between the hatch and the hull and the latch is pressed down.

Pliers

Washers often use pliers to open the hatch. They can grab a piece of a broken handle and turn it to open the door.

During washing

Sometimes the door is blocked during washing, which complicates its further opening.

"Samsung"

If the Samsung washing machine has blocked the hatch, you will have to wait until the washing of things is over and try to open it with one of the methods discussed earlier. For people who have not previously been involved in unlocking the hatch, it is better to call the master.

"Atlant"

For most models of Atlant washing machines, blocking occurs due to electronics malfunctions. Therefore, it is enough to simply reset the program.

Electrolux and AEG

These manufacturers took care of unlocking the hatches and installed special cables near the doors. Therefore, to open the locked door, it is enough to use the cable.

LG and Beko

For washers from Beko and LG, the lock rarely fails.However, if the hatch is blocked and cannot be opened, you will have to reset the washing machine or use a cable.

Bosch

In older Bosch models, the latch often breaks, which leads to blocking of the hatch. To release the lock, you will have to remove the top panel and manually unfasten the latch.

"Indesit"

For equipment from the manufacturer Indesit, problems with the operation of the hatch may appear due to the wear of the lock. Therefore, to fix the problem, you will have to call the wizard to replace it with a new one.

Ways to unlock the washing machine

Some faults can be fixed on your own. Sometimes restarting the engine or changing operating modes helps. There are cases when it is better to entrust the service department to open the washing machine door. For example, the Samsung model has cases of program sticking during power surges.

Sometimes problems arise due to mechanical failure of the locks.

restart

Samsung automatic washing machines react to power surges, unexpected shutdowns. If the program fails, you need to turn off the equipment for 2-3 minutes. After reconnecting, the doors should open.

If not, it is better to call the service technician.

Changing the washing program

Sometimes blocking occurs when the lock is jammed with clothing. In this case, running a short cycle will help. The machine must be turned on again, but according to a different program. The laundry will start moving and release the locking device.

Often the hatch is blocked by an unfinished program for Ariston models.

Water pumping is not provided for some operations. In this case, the installation of another program on the display will help unlock the washing machine.

Checking the drain hose

If part of the water is located above the sensor, then the command to open is not received. The reason for the blockage is a clogged drain hose. To solve the problem, you need to clean it and turn on the spin option. The doors often block liquid residues in the tanks of LG front-loading models.

Sometimes it is not possible to remove water through a hose. If the machine has a filter, you need to drain the liquid through it.

Procedure:

1. Unscrew the filter cover at the bottom of the machine.
2. Tilt your body back.
3. Substitute a water container.
4. Loosen the filter gradually.
5. Close it after draining the water completely.

If these methods did not work, the cause is a blockage between the pump and the nozzle. To fix the problem, you need a screwdriver and wire.

Solution method:

1. Lay the car on the back wall.
2. Loosen the fitting screw under the bottom of the housing.
3. Place a container to collect water.
4. Clear the blockage in the pipe from the pump to the tank with a wire.
5. Screw the lock.
6. Place the machine upright.

Call a repairman

The assistance of a service technician is required in the following cases:

• electronics failure;
• strong vibration;
• lack of rotation of the drum;
• hatch blocking.

The call of the master is needed during the warranty period and in the absence of experience in repairing household appliances.

Sometimes there is a factory marriage. If you solve problems yourself during the warranty period, it will not work.

Unlock secrets for different brands of cars

For successful troubleshooting, you need to carefully read the instructions for the washing machine, since the equipment from different manufacturers differs in its design.

Samsung.If such a situation occurred with a model of this brand, and draining and 30 minutes of reboot did not bring the desired result, then there is a problem with water removal.

You will need to drain the water forcibly using the emergency hose located next to the filter. In addition, especially for such situations, some models provide cables for forced opening of the door.

LG. The car of this brand is easy to unlock by removing the “Child Lock”. To reset, as well as installation, two modes must be simultaneously activated: "Super Rinse" and "Prewash". The cycle can then be continued by selecting the Start/Pause button.

Washers from LG are easy to unlock, for this you need to turn off the "Child Protection" mode or hold the "Start" button for a couple of seconds

Bosch. To unlock washers of this brand press the minus button. This method will work if your model has plus and minus buttons on the panel.

If the key is on on the monitor and there is no way to change the mode, you must hold the "Start" button for 5-10 seconds. After that, the hatch will open.

Electrolux. All machines from this manufacturer are equipped with the "Pause" function, using which you can end the wash ahead of schedule. If the water level in the drum reaches a certain level, and the temperature drops below +50 °C, the lock will automatically open.

Atlant. Washers of this brand are provided with an emergency hatch opening system. To do this, a special cable is installed to open the door next to the filter for drainage.

To unlock the Atalnt machine, you need to find the emergency opening device for the sunroof lock. It is installed next to the water filter at the bottom of the machine.

Indesit.Owners of a washing machine of this brand should first check for water in the drum. If it is missing, then you should restart the machine.

When there is no time and you need to quickly open the door - just gently pull the emergency cable, which is located at the bottom of the unit.

If there is water left inside the washer, then activate the "Drain" mode. If it does not help, then you need to manually remove the water from the machine using a drain hose. After that, the machine will unlock automatically.

If this does not happen, then use one of the methods described above to force the opening of the hatch.

Ariston. In the units of this manufacturer, the door is blocked due to power surges or as a result after a power outage.

To cope with such a breakdown on your own, you have to remove the water. Either an emergency release cable or a manual drain will help you here. Both parts are located in the lower right corner of the machine near the filter

The manual lists other possible solutions. Selecting the Baby, Silk or Easy Iron programs may slow down the drum or the water may not drain completely.

To remedy the situation, activate the "START / PAUSE" button or duplicate the "Easy Ironing".

Possible malfunctions

Problems with opening the hatch of the washing machine are quite common among other breakdowns.

There are several reasons that lead to such malfunctions:

UBL breakdown. The hatch blocking device (UBL) is responsible for the smooth operation of the latch, opening and closing the door of the machine. If this device has become faulty, then there is no point in repairing it. The most reasonable option would be to replace the damaged mechanism with a new one.If you want to do it yourself, then you need to buy a new device (it can be purchased at a store or specialized repair shops). Before starting work, you should remove the top cover of the machine and unscrew the screws that secure the UBL. If the sunroof is locked, it is necessary to tilt the body back and remove the locking latch. When removing the device, it is necessary to remove the clamp that fixes the hatch, and partially loosen the door cuffs. When installing a new UBL, everything is done the same, but in reverse order. After all the steps have been completed, you can arrange a test wash and check how the sunroof lock device works.
Broken door handle. This problem occurs intermittently

When trying to open the hatch, some housewives forget about caution. As a result, the handle has to be changed

The hatches of front-loading washing machines are similar to each other. They consist of two plastic rims fastened together with self-tapping screws and latches, with glass inside. To replace a broken handle, you need to remove the door from its hinges, disassemble it, and install new parts. Then the door must be assembled in reverse order and make sure that it latches during washing and unlocks after.
Water sensor failure. There are situations when the door does not open due to the fact that the machine does not drain the water or the water level sensor is broken. In this case, you will need to replace the device. The control system itself may be damaged. In this case, you will need to reflash it, otherwise the unit will not be able to work.
Power outages and power cuts while the wash program is running. You can wait until the lights are turned on again.But if the power outage lasts for a long time, then you will have to pull out the clothes in another way.
Here it is important not only to remove the laundry from the drum, but also not to flood the neighbors, since there can be a lot of water in the machine. The first step is to drain the water from the machine.
This can be done with a drain filter. At the same time, it is worth arming yourself with a basin to collect all the water. Washing machines can hold up to 15 liters of water. Therefore, until it is drained, the hatch cannot be opened. First of all, this applies to devices with front loading. After all the water from the machine is drained, the lock will open by itself. But a situation is possible when some effort will have to be made to open the door.

How to open the door after washing?

In all cases, without exception, it is worth solving the problem only at the moment when the program activated on the machine is over. If this is not possible, for example, as in the case of a clogged drain hose, then proceed as follows:

• turn off the machine;
• set the "Drain" or "Spin" mode;
• wait for the end of his work, then try to open the door again.

If the reason was the activation of the washing machine, then here you can do it differently.

• Wait until the end of the washing cycle, if necessary, wait a few minutes, and then try to open the door again.
• Disconnect devices from power supply. Wait about half an hour, and try to open the hatch. But such a trick does not work in all models of cars.

In cases where the work of the automatic machine of this brand has just been completed, and the door still does not open, you must wait a couple of minutes.If the situation repeats, then it is necessary, in general, to disconnect the device from the power supply and leave it alone for 1 hour. And only after this time should the hatch be opened.

When all the means have already been tried, but it was not possible to open the door, most likely, the lock lock failed, or the handle itself simply broke.

In these cases, there are two options:

• call the master to the house;
• make a simple device with your own hands.

In the second case, you must do the following:

• we prepare a cord, the length of which is a quarter meter longer than the circumference of the hatch, with a diameter of less than 5 mm;
• then you need to stick it into the gap between the door and the machine itself;
• slowly but forcibly tighten the cord and pull it towards you.

This option makes it possible to open the hatch in almost all cases of its blocking. But it should be understood that after the door is opened, it is necessary to replace either the handle on the hatch or the lock itself. Although professionals recommend changing both of these parts at the same time.

Why can the lock be blocked

A washing machine is a technically complex device. The door lock can be blocked for reasons that are not even thought of at first. Applying more force when opening is not the best option. You can just break the lock. To solve problems at the root, you need to understand the probable causes.

1. At the moment, some program has not worked, in which the door should be locked.
2. Sunroof locking device broken or jammed. The lock may break mechanically or be blocked by the control unit.

Water does not drain from the tank

If the washer door is blocked, the first thing to check before taking action to solve the main problem is whether there is water in the tank. If there is water, it is worth checking the installed program. Accidentally or by mistake, the machine may work out the mode with the ending “stop with water”. In this case, it is enough to set the "drain water" mode. Perhaps the lock will unlock automatically after this program. You can also try to do the same if the causes of the problem are not clear.

Water in the washing machine

Water in the drum can indicate serious problems.

1. The control unit is out of order, the automatic drain does not work. Here you need the help of a professional.
2. The water level sensor or pump is broken. You should also contact the service.
3. Perhaps the water does not go away, because there is nowhere. If the sewer itself is clogged, you will need the help of a plumber (you can solve the problems yourself).

In these situations, the machine "sees" the water in the tank and blocks the lock for safety reasons so that it does not spill onto the floor when the door is opened. After the drum is empty, the door opens by itself.

Software blocking of the lock

The door may not open because some program has not yet completed its operation. For example, in some models there is no sound signal for the end of the cycle. Others have a long delay between washing and opening the door. In more advanced washing machines, protection is also provided at high temperatures. At their end, the inner surface of the drum is hot. Until it cools down, the lock will be blocked.

Power outages

The machine may not open for a very prosaic reason: at the right time it was de-energized.It is worth checking if there is electricity in the house. If yes, is the plug plugged into the socket and is it working. It also happens that if the machine did not open due to a power surge, it must be opened programmatically.

The defect of the UBL itself

Maybe the lock itself is broken. A mechanical breakdown or even a minor defect can cause the hatch door not to open. Replacing the lock latch can be done on your own.

1. It is necessary to dismantle the broken lock. To gain access to the mechanism, it is necessary to remove the rubber cuff. Then open the door.
2. Pull the lock out of the body, having previously photographed how it was attached to the sensors.
3. Install a new lock, focusing on the connection diagram of the sensors.

If everything is done correctly, the machine will open the door after the completion of the work program and the end of the delay time automatically.

UBL replacement

Broken door handle

Like any other mechanism subject to force, the door handle can fail. Most often this is due to excessive force when opening. The handle may break completely or come off the working mechanism. Replacing the handle is a simple operation that you can do yourself.
To do this, you need to remove the door of the machine to gain access to the lock. Make sure that the lock is in order, look at the connection diagram with the handle. Install a new handle or repair the broken connections of the old one.

Problems with the control unit or sensors

If problems arise with electronics, then only a service worker can help. On your own, you can only test or try to solve the problem programmatically.

If the control unit or signal sensors simply “freeze”, the machine must be disconnected from electricity.Leave it like this for 30 minutes or more, then turn it back on. If the internal computer has returned to normal, the door will automatically unlock. If the technique does not work, other measures are needed.

Sometimes this technique helps: if the machine does not open after the end of the wash, run some other or the same program again. The machine will automatically try to close the door before the program starts. Maybe she'll open it first. You can try to catch this moment (the click of the unlocking mechanism will be heard) and open it by the handle. This radical method is recommended to be used as a last resort. Or you can wait until the end of the machine and hope that this time it will open.

What to do?

Resolving the issue how to open the door hatch, analyze the condition of the machine and consider possible causes. In all cases, you need to act carefully, slowly. Some door opening options may require outside assistance.

Blockage as a reason for blocking

If the machine door does not open, it is necessary to inspect it. If the machine breaks down with laundry inside, and there is water in the drum, most likely a failure has occurred in the drain system.

The procedure in this case:

• run only the "Spin" mode without washing;
• if the water was drained, then there was an accidental control failure;
• if there is no drain, the machine should be turned off and the blockage cleaned;
• after restoring the patency of the drain hose, repeat the start of the “spin” mode.

After finishing the spin cycle and draining the water, the door should open after 1-2 minutes.

Fault in the control module

In some cases, a locked door may be the result of a malfunction in the control board.

Procedure:

1. Disconnect the machine from the mains by removing the plug from the socket.
2. Wait 20-30 minutes.
3. Turn on the machine.
4. Try to open the door.
5. If the door still does not open, go to the next step.
6. Start the washing program. In this case, the machine will first have to unlock the door, and then lock it again and start the cycle. The task is to wait for the moment when the unlock occurs and interrupt the running program.

A characteristic click signals the unlocking of the door. This moment cannot be missed.

Emergency opening: what does the manufacturer offer?

In all models of Samsung washing machines, the possibility of emergency opening of the door is provided.

This function is available using the built-in cable:

1. Open the hatch with the filter, which is located on the front panel at the bottom right.
2. Find the cable anchor. It should be painted in a bright color - yellow, red or orange.
3. Pull lightly on the cable to release the lock.

If there is water in the washing machine, then a large cloth should be prepared in advance to absorb it when the door is opened.

Manual opening of the lock: access from above

If the cable for emergency opening could not be found, you can go the other way:

• disconnect the washing machine from the power supply;
• shut off the water supply;
• pull out the washing machine so as to gain access to its rear wall;
• in the upper part of the rear panel, find the screws holding the top cover and unscrew them;
• pulling the cover towards the rear wall, remove it;
• tilt the washing machine back so that the tank moves, and from above you can see the latch of the door lock;
• find the tongue that serves to lock the door and push it back.

You can do all of the above manipulations after draining the water.

Drawstring opening

This method can help open the washing machine even if the handle or the latch mechanism itself is broken as a result of tampering or wear.

For manipulation, you need a cord with the following parameters:

• the length is equal to the sum of the circumference of the door plus 25 cm;
• the diameter of the section should be equal to 0.5 cm (to fit into the gap of the hatch cover and the front panel of the apparatus).

Procedure:

1. Insert the cord between the door and the body of the washing machine itself. You can help yourself with a flat-tip screwdriver or other similar non-sharp tool.
2. Pull on the free ends of the cord so that pressure is created on the area with the lock.

If the door is already broken, opening it will only solve part of the problem. Next, you need to diagnose and repair or replace the damaged part.

This is not always possible to do on your own. Let our appliance repair experts help you.

This method is clearly shown in the following video:

The car stopped with water

If after three or more minutes from the moment the wash is completed, the lock is not going to open, try turning on one of the standard “Spin” or “Rinse” modes again. If no changes are observed at the end of the program, it is better to check the drain hose, it may be clogged and the water cannot leave the drum. After cleaning the drain hose, restart the Spin program.

In the event that this does not help, you can open the washer using the emergency door release cable that any Hotpoint Ariston machine is equipped with. In most models, it is located at the bottom, in close proximity to the filter. The cable has a pronounced red or orange color.Slowly pull on it, this should unlock the sunroof.

Rarely, but it happens that the cable cannot be detected. Don't worry, there is a way out of this situation too. Unplug the machine and remove the top cover of the washer. After that, gently tilt the household appliances so that the drum moves away from the hatch door. With the help of such actions, you will have access to the lock lock. Find the tab responsible for closing and move it away. This method will require a lot of effort, so it is better to call another person for help.

And the ways of opening a drum filled with water do not end there. In the manual for the use of Ariston machines, for each specific model, any additional emergency measures may be prescribed. Study the guide.

Opening methods

Often, manufacturers in the attached documentation (instructions) describe in sufficient detail how to open the washing machine in an emergency if the door is jammed. However, not all owners of household appliances have such documents.

In such situations, attention should be paid to the study of relevant information from available sources. At the same time, attention should be paid to the design features of specific models.

First of all, it is necessary to consider methods for forcibly opening the doors of washing machines with horizontal (front) loading. In this case, the following manipulations, standard for all models, can be distinguished.

Forcefully disconnect the equipment from the mains.

Make sure there is no water in the drum.If necessary, completely drain the liquid from the tank using an emergency hose or in any convenient way.

It is important to take into account the possibility of spilling water on the floor and prepare rags and a basin in advance.

Open the hatch located on the front panel, behind which there is a drain (drain) filter. This is necessary to find the emergency hatch opening cable

If the design of the model provides for its presence, then it remains only to gently pull this cable and forcefully unlock the door.

If there is no emergency cable, then the top panel of the washer will need to be dismantled. After that, the car deviates a little back so that its tank deviates a little. The next step is to find the latch and retract it to release the door.

On the network you can find instructions, including in video format, regarding the emergency opening of the hatch. It is about using a rope or wire. They are placed between the machine body and the cover.

In machines with vertical loading, the emergency hatch opening algorithm will have its own characteristics. First of all, you can try to simply disconnect the equipment from the network. Often the mechanism is blocked due to a failure of the signal supplied by the control system. If the device is completely de-energized, then the door may well open automatically.

Many modern models of automatic washing machines have the function of remembering the settings. On this basis, after turning on the machine, the sunroof can remain closed. In such situations, it makes sense to try to perform a soft reset. The next steps will be alternately pressing the "Spin" and "Drain", "Drain without spin" or "Spin + Drain" keys. It all depends on the device model.

As noted above, a common cause of blocking the hatch is a malfunction of one of the nodes of the drain line. This may be a clogged hose, a failure of the water pump, or a breakdown of the sensor that controls the water level in the tank of the washing machine. In such situations, it is required to free the drum from the laundry.

Regardless of why the door was blocked, it is often necessary to partially disassemble the machine. Sometimes the problem with top-loading machines can be the turning of the drum with the doors not tightly closed and the heating element. To remove it, you will need the following.

1. Move the CM away from the wall to make it easier to work.
2. Turn off power.
3. Remove the back cover of the equipment.
4. Remove drive belt.
5. Unscrew the fixing bolts and disconnect the wiring. Dismantled and disconnected elements can be signed to eliminate confusion during assembly.
6. Remove the heating element, then try to close the drum doors and turn it.
7. Insert the heater into place and connect all the wires.
8. As soon as the closed drum is in place, the manhole cover will open automatically.

Any manipulations with the described household appliances must be performed with the utmost care. Otherwise, the risk of damage to many parts increases, including the heating element itself.

Reasons for blocking the door and their elimination

Whatever the root cause of the blockage, remember that it is strictly forbidden to try to forcefully unlock the sunroof. This is fraught with the fact that you may be shocked or the washer will need an expensive repair or a complete replacement. Let's analyze the main reasons.

Reason #1 - auto-lock after washing

Automatic blocking is necessary in order to avoid personal injury and equipment breakdowns. When the cycle is completed, the sunroof will open automatically.

But often the user is faced with the situation that after stopping the drum it is not possible to get things - the door does not lend itself in any way.

This is not a breakdown at all, just immediately after the end of the wash cycle, the hatch does not open. In such a situation, you should wait from 1 to 3 minutes, the duration depends on the washing machine model.

Temporary blocking is a precautionary measure designed to stop and cool the machine drum and the blocking device itself.

If such a situation arises, do not even try to pull and pull the door - in this way you will not solve the problem, but only break the hatch. You should wait for a characteristic click or melody, after which the door will open itself.

Reason #2 - Software failure

Failure in the program of the washing machine, unfortunately, is not uncommon. This happens for a number of reasons: due to power surges, frequent power outages, lack of water.

Let us consider in more detail the procedure depending on the factor that led to the blocking.

If the problem is the lack of light, then the unit should be turned off immediately. Wait until the electrics are turned on, connect the device to the network and start spinning and rinsing, then the machine will turn off in operating mode when the cycle is completed.

If there is no light for a long time, then it makes sense to drain the water yourself through the hose on the back of the machine, after de-energizing it. In this case, the door will open by itself.

If the blockage occurred due to a board failure, then turn off the machine while holding the ON/OFF button, and then unplug the cord from the outlet.

You can connect the device to the network after 30 minutes, during which time the machine will have time to reboot.

What to do if the water is turned off? You should turn off the device, wait until the water appears and then connect the washer again.

Reason #3 - lock issues

Most models of washing machines have an option that allows you to protect the equipment from the encroachments of the growing heir. It is this that can cause the door to lock.

The "Child lock" function is activated. To disable this program, you can refer to the instructions - there is an algorithm for switching on and off this mode for your model of the machine.

Or just hold the "Start" button for 5-10 seconds and the sunroof will unlock automatically.

Another problem associated with the lock is its breakage. The fact is that all machines, without exception, are equipped with a physical mechanism that locks the door. And it can break.

If the error code indicates that the problem is in the failed lock and there is no water in the tank, then the door should be forced to open. This can be done in two ways.

1 way. Unplug the washer from the mains. Take a cable or a very thick thread. Gently pull it between the door and the body of the machine. After these actions, there will be pressure on the lock tongue, it will be released from the lock, and the door will swing open smoothly.

2 way. After de-energizing the device, remove the top cover. Find the lock (use a flashlight), and to make it easier to get to the door, tilt the washer towards you a little

Then gently press the hook with your finger or a screwdriver. The hatch will open when clicked.

Replacing the locking device

Those owners who have the skills to repair home appliances can independently replace a failed UBL.

To do this, you must perform the following steps:

1. Remove the fixing rim and release the right segment of the door cuff.
2. Unscrew the two screws that secure the UBL and carefully remove it.
3. Install a new UBL and, following the steps in reverse order, fix it.

It is very important to remember the order of disconnecting the wires from the UBL, so that when you connect a new device, you do not violate it. After the new UBL is installed and connected, you should test the operation of the machine