How to turn off the gas in the apartment: the procedure for refusing gas supply

How to terminate a gas contract: grounds, procedure and pitfalls

Shutdown procedure

There is a certain procedure for turning off gas when it comes to stopping service with notice. In this case, the supplier is obliged to comply with the established sequence of actions. The owner is sent a registered letter with acknowledgment of receipt. It indicates that it is necessary to pay for the utility service within 20 days after receiving the letter. Otherwise, the fuel supply will be cut off.

If, after receiving the official document, the subscriber did not take any action and did not pay the existing debt, the company's specialists will disconnect. In all other cases, notification is also sent 20 days before the proposed outage.

Illegal activities

In accordance with Russian law, a written and timely notification of a non-payer from a gas shutdown is mandatory. If this rule is violated, the consumer has the right to complain to the housing inspection company or to the prosecutor's office. In addition, it is illegal to disable a resource if:

  • The payer has no debt;
  • The resumption of the supply of the resource after the technical work did not happen;
  • The connection of the service is not carried out within the established time frame;
  • There is an abuse of power.

In any case, it is in the interests of consumers to ensure that the situation does not go before the service is disconnected, since even without taking into account the fine, restoring the connection will be very expensive and time-consuming. Violation of at least one paragraph of the job description makes the shutdown procedure unlawful. This means that the consumer can appeal the decisions taken in court.However, under no circumstances will the debtor be relieved of the obligation to repay the debt. The only thing that a defaulter can actually achieve is a temporary delay.

When the gas is turned off

To answer the question “Can the gas be turned off during the heating period?”, You need to figure out why this is possible. Gas can be turned off if:

  • the supplier does not know how much the resource was actually used up - when metering devices in an apartment building count incorrectly or are faulty;
  • the client does not agree to give access for scheduled and preventive maintenance;
  • the debtor does not pay for the use of the service for more than three months;
  • the meter does not meet the requirements for metering devices and gas equipment in this area;
  • the meter does not comply with technical specifications and regulations;
  • did not enter into an agreement with the service provider.

Gas supply may stop without notice. If there is not a single reason that is significant for shutting down, then most likely the reason for the cessation of gas supply in an apartment building is an accident, equipment replacement or other technical malfunctions. The gas service notifies you in advance about preventive work and related shutdowns. In the event that the supply has stopped, and there is no specific reason, the supply will be restored quickly and free of charge as soon as the issue is resolved or the breakdown is corrected.

Disconnection from gas supply

How to turn off the gas in the apartment: the procedure for refusing gas supply

In their apartment, tenants have the right to refuse gas supply services and install an electric stove. This desire can be caused by several reasons:

  • the use of electrical equipment is safer than a gas stove;
  • in connection with the redevelopment of the apartment and the repair of the kitchen, it became necessary to clean the gas pipes and install compact kitchen equipment;
  • electric stove is more convenient to use;
  • preferential tariff for electricity.

Application to the management company for the installation of an electric stove: sample

In the upper right part of the application, the name of the management company, full name and address of the applicant are indicated.

The application is handwritten or typed using a computer and must contain a request for the installation of an electric stove.

The application shall be accompanied by documentation on the possibility of installing electrical equipment and carrying out the reconstruction, a project for the reconstruction and a conclusion on the safety of the equipment being installed and its compliance with safety standards and requirements, as well as the consent of the homeowners on the reconstruction.

The technical possibility of installing an electrical appliance (the power of the electrical network at home)

To install an electric stove, it is necessary to find out the possibility of connecting the stove to the mains, since not every house can withstand the load and increase in electricity consumption. To clarify the issue, you must contact the network company.

Rescheduling approval. Getting permission

Redevelopment and installation of an electric stove are subject to mandatory agreement on the allocation of electricity with the managing organization and the energy sales company.

According to clause 5.6.19 of Gosstroy Order No. 170, electric stoves must be connected to the mains with a special grounding plug.

Application to the gas supply organization for shutdown: sample

The application is submitted to the head of the gas service, the details, address and full name of the applicant are indicated.The application must contain a request to turn off the gas supply, indicating the reasons.

Possibility to change the electricity tariff

Installing an electric stove allows you to apply a reduction factor for consumed electricity in accordance with Government Decree 1178 of December 29, 2011.

The use of a reduction factor is possible in relation to stoves installed in agreement with the gas supply organization and the energy sales company.

To apply for a new tariff, the management company must submit:

  • a new technical passport for housing with the location of an electric stove in it;
  • permission to obtain the necessary power for the installation of an electric stove, issued by the network company;
  • design documentation and technical conditions for connecting a new plate;
  • certificate of lack of gas supply;
  • permission from Rostekhnadzor for the operation of the stove.

Pros, cons

The process of replacing a gas stove with an electric one requires a fairly large amount of time, material costs, and approvals from the competent authorities. But many decide on this because of a number of undeniable advantages.

  • Reducing the overall hazard of the premises. Gas is a flammable explosive substance. Electricity in this sense is less dangerous, but also requires special attention when used.
  • When using an electric stove, soot does not form. The gas consumed by the population contains impurities that do not burn completely and settle on the walls, ceiling in the room, on furniture, curtains, etc.
  • Maintenance of electrical appliances is less expensive. Gas equipment requires frequent attention from the relevant authorities.

How long does the outage last

The shutdown process consists of several stages, which include:

  • visiting the apartment by representatives of the gas service;
  • drawing up a sketch;
  • conclusion of a contract for the implementation of work;
  • issuing an invoice for payment.

Then, the measures themselves are carried out for the dismantling of gas equipment, during which certain sections of gas pipelines are cut off and tightly welded.

Usually, it takes up to 5 days to agree on documents, up to 20 - to wait for the departure of the brigade.

As a rule, simultaneously with the dismantling of gas equipment, the apartment is transferred to electricity. This procedure also involves a number of actions that will extend the time for shutting off gas.

Advantages and disadvantages of not having centralized utilities

Centralized utilities are those services that are provided by resource supplying organizations through centralized engineering networks.

These include:

  • drainage;
  • water supply;
  • heat supply (heating) and hot water supply;
  • gas supply.

The main advantages of centralized utilities are their reliability and security testing of networks in accordance with the requirements of housing and construction legislation.

The quality and quantity of services for the supply of water and heat in apartment buildings is more difficult to control due to their centralization.

The advantages of water supply through public networks include:

  • access to water supplies;
  • the maintenance of the water supply system and the control of the condition of the pipes are carried out by the public utility;
  • no costs for drilling a well (subject to living in a residential building), quick connection of the house to the central water system line;
  • ensuring sufficient water pressure.
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The disadvantages of water supply through central engineering networks are:

  • the metal composition of the pipes (rust is possible, regardless of the cleanliness of the well and the plastic composition of the homeowner's pipes);
  • use of chlorine for water purification (reduces the quality of the supplied water);
  • any intervention in the functioning of the system (an accident at the water supply section, checking the condition of the pipes) leads to the shutdown of all consumers.

One of the significant disadvantages of the lack of provision of a centralized water supply service is the high cost of independently obtaining access to water (drilling a well, laying pipes).

District heating also has its pros and cons. As cons, consider:

  • significant heat loss;
  • the impossibility of adjusting the heating temperature;
  • high cost of heat supply;
  • the duration of the heating season is set by the region and cannot be changed at the request of the owner due to changes in climatic conditions, including an increase (decrease) in the temperature outside;
  • during the repair of pipes in the summer, turning off hot water.

The benefits of general heating are:

  • lack of individual responsibility for the safe operation of the equipment;
  • no need to control compliance with the quality of heat supply;
  • continuity of heat supply during the heating period;
  • no equipment installation costs.

The lack of centralized heating also has positive and negative sides. Main advantages:

  • temperature control in the living room;
  • the ability to independently turn on the heat supply at any time of the year;
  • saving money.

The transition to individual heating is an expensive undertaking, it requires a special permit and certain repairs.

The homeowner will have to control the operation of the boiler and be responsible for ensuring the safety of its operation, ensure uninterrupted power supply, or enter into an agreement with specialized organizations that provide services for the control and maintenance of heating equipment in accordance with established compliance standards.

Advantages and disadvantages

Replacing a gas pipeline with an electricity grid is a labor-intensive process and requires a lot of money and permission from government agencies. But most Russians decide to replace the system because of the positive aspects:

  1. Reducing the risk of fire or gas leakage. The gas is a flammable substance.
  2. When using an electric stove, you can not think about the formation of soot. Natural gas consists of impurities that, when burned, settle on the ceiling, walls and furniture.
  3. The power grid does not require large expenses. When using natural gas, you will have to constantly contact service organizations.

The procedure for calculating the amount of debt

Shutting off the gas pipeline in an apartment or a private house is carried out after the owner of the housing owes a fee for two calendar months.

At the same time, the gas company must notify him in writing of the planned shutdown 20 days in advance. This time is given to pay off the debt and do without drastic measures.

How to turn off the gas in the apartment: the procedure for refusing gas supplyMany gas companies make concessions, giving permission to restore gas supply until the debt is fully repaid. In this case, the owner pays half of the debt and connects the gas, and pays the remaining amount in installments according to an individual schedule.

But if this has already happened, then the total amount will consist not only of paying for gas at the tariff and accrued penalties for delay, but also of reimbursing the expenses of gas workers for disconnecting, dismantling, connecting, sealing equipment. Service rates can be found in the customer service department.

Shutdown procedure

The provision of housing and communal services is suspended without the consent of the non-payer. But before shutting off gas for non-payment, the resource supplying organization is obliged to follow a certain procedure. Otherwise, the debtor should apply for the protection of his interests to the court.

Owner notice

The document can be sent to the debtor in several ways:

  • sent to an email address;
  • personal transmission of a notification of the suspension of gas supply for non-payment against signature;
  • sending via Russian Post with notification of receipt;
  • the text of the warning can be printed on the form of the receipt for payment for the service;
  • if the non-payer is registered on the housing and communal services web resource, then the notification can be sent to the personal account of the portal.

The document must contain information about the amount of debt. It is also necessary to indicate the provision of a 20-day period for the debtor to pay the debt. The consumer of the communal resource needs to record the moment of receipt of the notification. This will help you avoid unnecessary complications in the future.

The reply is in process

In the absence of payments during the period indicated above, the debtor is given an additional 10 days. If the money has not been transferred, then the housing and communal services specialists have every right to turn off the gas for non-payment.

overlap

If the subscriber has not taken any action to eliminate the debt, then the resource supplying organization will carry out the procedure for shutting off the gas legally. After the suspension of gas supply, a plug and a seal are installed on the intra-apartment branch of the gas pipeline. This operation will help to avoid illegal use of blue fuel by the non-payer.

Compliance with the above sequence of actions will make the work of the resource supplying organization legal. With absence gas supply interruption alerts or belated sending of a warning, the consumer has the right to appeal the disconnection in court. It is also worth remembering that minor malfunctions of the equipment in operation cannot be a reason for suspending gas supply.

Is it possible to turn off the gas without warning the consumer

In the event of certain situations, subscribers may be cut off from the gas supply service:

  • technical malfunctions at the gas distribution station;
  • blue fuel leak detected;
  • failure of the intra-house gas pipeline, fittings and mechanisms near the MKD.

Expert opinion
Mironova Anna Sergeevna
Generalist lawyer. Specializes in family matters, civil, criminal and housing law

Only in the above cases, the gas supply to the consumer is suspended at the right time without prior notification.If there are no such circumstances, and the reason for the suspension of gas supply is non-payment for gas or the inability to inspect the intra-apartment branch by gas service employees due to the absence of owners, then prior notification is required. Without it, the actions of the resource supplying organization can be appealed in court.

Where to contact if the service is suspended

If the gas supply was stopped in accordance with legislative norms, then to connect (if the gas was turned off for non-payment) it will be necessary to eliminate the debt. When blue fuel has ceased to flow into the house due to circumstances that do not comply with legislative standards, the subscriber can do the following:

  1. Send a written claim to the resource supplying organization. The text will need to indicate the fact of repayment of the debt with confirmation checks. If the reason for the shutdown was a malfunction of gas appliances, then you will need to attach evidence confirming their elimination.
  2. You can file a written complaint with the prosecutor's office. The document can be personally taken to the reception or sent by e-mail. The letter will also need to attach evidence confirming the correctness of the subscriber (checks, technical documentation).
  3. Submit a claim to the court. But before that, you need to contact the police to fix the fact that the consumer has no gas. Next, you need to send a complaint to the Society for the Protection of Consumer Rights and to the Housing Inspectorate. At the final stage, you can apply to the world or district court.

In what cases can the gas be turned off?

Can the gas be turned off in the apartment? Of course yes. However, the legality of the actions of a company that provides gas supply services does not always comply with the laws.There are a number of situations in which the supplier does not have the right to turn off the gas supply. In any case, during a planned shutdown, the subscriber must be notified in writing several days in advance.
There are a number of reasons why the gas may be turned off:

  • There is no contract concluded according to which emergency maintenance should be carried out.
  • In cases of independent installation (additional equipment) of gas equipment.
  • If there are malfunctions in chimneys or other communications.
  • When evicting tenants from the house.
  • In cases of an emergency, the elimination of which cannot be carried out on the spot (gas leak, etc.).
  • If there is a non-payment for gas supply for more than 3 months.

Disconnection of gas through the fault of the consumer is carried out:

  • In cases where the subscriber violates the clauses of the contract and prevents the receipt of information necessary to determine the reliable volume of gas consumption.
  • In cases where the subscriber does not let in the representatives of the management company or directly the service provider for verification.
  • In cases where there is a debt that exceeds the amount of payment for three billing periods.
  • In cases where the subscriber uses equipment that does not correspond to the data under the contract. The reason for the shutdown is also the use of equipment that does not meet regulatory requirements.
  • In the absence of an agreement with the responsible company on the implementation of timely technical inspection and emergency dispatch support.
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Unscheduled shutdowns of gas supply include breakdowns of in-house equipment or the occurrence of accidents in gas distribution communications. So when you wonder if the gas can be turned off without warning, know that they can. In the event of a breakdown or gas leak, the emergency service primarily cares about the lives of residents. You must understand this and put up with turning off the gas in case of any breakdown.

Important! The procedure for concluding a contract and the type of service provided by different supplier companies may differ from each other. The list of reasons for shutting down gas can also be supplemented depending on the policy of the company and the region

What to do if disabled

You need to contact the company with which the contract for the supply of gas has been concluded. The resulting debt must be repaid. This can be done in parts throughout the year or all at once. Solutions to the problem will be prompted by a gas service worker.

Having found the lack of a resource, you can call the RSO, the management company. Employees will name the reasons for the disconnection.

If there is a debt that is difficult to pay immediately, you will have to negotiate. You can write a statement to the gas workers about their readiness to eliminate the violation, indicating the time it will take.

Utilities may offer to conclude an agreement on the gradual payment of debt.

How to recover

If the gas is turned off, how to connect it again?

What to do in such a difficult situation? First of all, you need to clarify the reason for the shutdown. Errors very rarely occur, in which case it is enough to contact the gas service, demand clarification of the situation and connection.

Most often, the house is turned off due to debts exceeding the amount of payment for 2 months:

  1. If debts have accumulated, they should be paid, only then write an application for connection. Is the debt too big? It is worth agreeing with the supplier on installments, payment of debt in installments, usually such a request finds a response.
  2. A debt repayment agreement is drawn up, with a schedule and size of regular payments. Then the provider connects the subscriber back to the network, which usually takes 2 days.
  3. It is necessary to abandon the faulty equipment that caused the shutdown of supplies, to purchase new and safe equipment. Then you should write an application for connection and restoration of supplies.
  4. The cost of connection after disconnection will depend on the circumstances, the reason for the closure, and the losses incurred by the gas company. The price in each region may be different.

It is recommended to eliminate the reasons for the shutdown, call the masters to resume supplies, find out in advance how much their work costs. Any punishment of the subscriber for violation of the cooperation agreement is an unpleasant event and maximum inconvenience.

It makes sense to follow the rules set for consumers by the supplier. They are simple and will guarantee that the gas system in the house or apartment will work stably and safely:

  • Gas appliances in the house must be of high quality, reliable, approved for operation.
  • Do not leave the equipment unattended for a long time. During the heating season, the gas boiler must be controlled.
  • Gas appliances should only be used for their intended purpose. The gas stove is not intended for heating a room or drying hair.
  • Near the working devices should not be children or persons in the stage of intoxication.
  • It is recommended that you carefully consider the information from the gas service about the shutdown of supplies for repair and maintenance work. After all, at this time, all devices should be turned off.

The room in which gas equipment is installed for operation must have good air ventilation.

You can not independently install gas appliances, repair them, make changes to the design. If there are signs of a gas leak, be sure to close the valve on the pipe and call the gas service masters.

Responsible for the gas supply of apartments in multi-storey buildings

Regulation of relations in this area is carried out through an agreement on gas supply. The presented contract is signed by the gas supply organization and the subscriber. The service provider has an obligation to ensure the uninterrupted supply of the natural resource to the final consumer at a specific address.

That is, the main regulator of the gas supply procedure is the profile company, which is responsible for stopping the supply in case of non-fulfillment of payment obligations or violation of the rules for gas consumption. Typically, a regional company is considered a supplier, which ensures the operation of networks and the distribution of “blue fuel” to the end user.

What action should the owner take?

If the gas was blocked illegally, then the owner has the right to apply to law enforcement agencies with a statement, namely:

  • to court;
  • to the prosecutor's office.

The application must contain information about the current situation, violations on the part of the gas service, as well as with the requirements of the owner to restore the provision of services at the expense of the gas supplier.

Moreover, the owner of the house has every right to file a claim for moral damages and recover moral damages from gas suppliers in the form of compensation.

If the gas shutoff occurred legally, then the subscriber has the right to do the following:

  1. Check if there was prior notification before connecting.
  2. Check all deadlines.
  3. Try to negotiate with the supplier on the restructuring of the agreement (on the division of payments into small amounts for partial payment, in case of a large debt).
  4. Pay off all debts in full and no longer save them.

More information on how to restore the gas supply after a shutdown can be found here.

Summing up, it can be noted that turning off any utility service is an unpleasant situation. Therefore, in order to exclude such moments, it is not necessary to accumulate debt.

How to get installment payment

The company's specialists are interested in receiving payment for a communal resource. Therefore, they often go towards debtors who want to pay, but cannot do it in full.

The legislation provides for the possibility of granting installment payments in the following cases:

  • The cost of utilities has skyrocketed. If there was an increase in prices by more than 25% compared to the previous billing period (for the last year), an installment plan is provided.
  • Difficult life situation. We are talking about a sudden illness, dismissal from service, loss of a breadwinner.These are cases in which a person cannot pay the fee in full, due to circumstances beyond his control.
  • Agreement of the parties. The owner and the utility company may mutually agree to provide the customer with an installment plan.

The document is drawn up between the consumer and the organization and must contain full information about the amount of debt, the reasons for which the installment plan is granted, as well as the agreed payment schedule. For the period of validity of the agreement, the client is not charged fines for an unpaid resource.

Reasons for shutting off gas

The law clearly regulates in which cases gas can be turned off in a private house or apartment. According to the Government Decree, this must occur with prior notice to the client in the following cases:

  • The consumer does not comply with the terms of the concluded contract. We are talking about the failure to provide information to the resource-supplying organization about the volume of the consumed resource.
  • The landlord does not let in the employees of the gas company who are authorized to verify the meter reading with the information submitted.
  • Payment for current consumption is not made for 2 consecutive months.
  • The client uses equipment that differs from what is specified in the contract.
  • Service providers have received information that a consumer is using equipment that does not meet current regulations and is dangerous.
  • There is no contract with the company that maintains the equipment.

Termination of the service contract

How to turn off the gas in the apartment: the procedure for refusing gas supply
In accordance with legislative norms, each resident using a communal resource must conclude an agreement for the maintenance of equipment.This can be done individually or in a general manner (if the managing organization draws up the documents itself, then subscribers do not need to do this).

If such an agreement does not exist, certain sanctions may apply to consumers. For starters, they can impose a fine of one and a half thousand rubles. In advance, the client is warned that it is possible to turn off the "blue fuel". To do this, explanatory work is carried out with a visit to the house. If people have not signed the document, a subsequent shutdown is allowed.

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Shutdown of gas in emergency situations

How to turn off the gas in the apartment: the procedure for refusing gas supply
A common question is whether gas workers have the right to turn off gas without the owner of the house. This is possible in unforeseen situations. In this case, the law allows you to stop the supply of the resource without prior notice.

Most often this is due to the following situations:

  • A network failure has occurred.
  • Failure of the operation of indoor or indoor equipment (for example, the operation of the chimney is disrupted, devices that automatically stop the fuel supply are out of order, etc.).
  • A gas leak has been detected.
  • Residents are found to be using faulty equipment that poses a threat of emergency.
  • An illegal connection to the gas distribution system was detected.

In emergency situations, company employees have the right to turn off the entire riser or house (if we are talking about an apartment building). The fuel supply will be restored only after the malfunction has been eliminated.

Disconnecting gas for debts

Disconnection of gas for non-payment in a private house or apartment occurs if the subscriber does not pay for two billing periods in a row. This is one of the most common reasons for terminating the supply of a resource.

If at least a partial payment is not made within 60 days, then you can wait for the gasman. He will turn off the tap through which fuel is supplied, and also put a seal to prevent further use of gas.

If it is impossible to turn off only one consumer, employees of the resource supply company can shut off the fuel at the entire riser or even at home.

Please note that this is an illegal shutdown, therefore, in such cases, the court will be on the side of the subscribers

Gas supplier warnings

Service companies regularly remind subscribers about the rules for using gas equipment. Compliance with the requirements will prevent emergency shutdown of gas.

Subscribers are advised to comply with the following rules:

  • Do not repair faults yourself, either in the equipment or in the gas pipeline. In such situations, it is necessary to shut off the gas supply to the devices and call specialists.
  • The rooms where the equipment is installed must be provided with adequate air ventilation.
  • The draft should be regularly checked before switching on and directly during operation of the equipment with the removal of combustion products into the chimney.
  • Cookware with a wide bottom should not be placed on the burners of gas stoves.
  • In the event of a sudden cessation of flame burning, immediately close all gas supply valves.
  • Gas appliances should not be left unattended. An exception may be devices designed for continuous operation and equipped with automation.
  • Do not allow small children, as well as persons in a state of intoxication, to gas equipment.
  • It is forbidden to use the devices for purposes other than those intended. In particular, you should not heat the room with a gas stove, tie clotheslines to pipes, dry hair or clothes over a burner flame.
  • After each use of gas, it is necessary to shut off the supply valves.
  • It is forbidden to leave flammable objects and materials (rags, paper, etc.) on the stove or at a distance close to it.
  • It is forbidden to carry out independent gasification of an apartment or house, as well as reinstallation and replacement of gas appliances.
  • Changes to the design of the equipment are not allowed.
  • It is forbidden to redevelop the premises in which the devices are installed without coordinating the project with the relevant organizations.
  • It is not allowed to change the arrangement of ventilation ducts and chimneys, seal and wall up hatches intended for cleaning chimneys.
  • It is forbidden to turn off automatic protective systems, use gas in the presence of malfunctions in equipment, automation.
  • It is not allowed to use the premises in which gas appliances are located for rest and sleep.
  • Do not use open flames to detect leaks.

How to turn off the gas in the apartment: the procedure for refusing gas supply

Other cases

Termination and restoration of gas supply are fixed by special acts. They are drawn up in two copies: one remains with the consumer, the other - with the service provider.

In addition to the above cases, the grounds for disabling are:

  • the tenant regularly does not let gas workers into the apartment to check the equipment: stoves, columns, chimney;
  • unauthorized insertion into the network without technical conditions;
  • malfunction of the gas meter (their installation is not yet mandatory);
  • connection of non-standard gas equipment.

In all situations, the tenant must give 20 days written notice of the planned suspension of the supply of the resource so that the situation can be corrected.

Punishment

The right to stop gas supply is clearly regulated by Decree No. 549 of July 21, 2008. According to this document, the supplier has every right to refuse to provide services by cutting off the gas supply.

Grounds for stopping the gas supply

  1. Refusal of the subscriber to provide living space for verification.
  2. A violation of the agreement by the client was recorded, as a result of which the supplier was misled about the given volumes of gas consumed.
  3. The client independently purchased and actively uses equipment that is not provided for by the agreement. You will learn about what fines he faces in such cases from this article.
  4. Unpaid services for more than 2 billing periods (two calendar months).
  5. The subscriber does not have an appropriate maintenance agreement with an authorized company.
  6. The supplier received an alarm signal that the subscriber uses faulty gas equipment (not complying with current regulations).

Reference: Before stopping the gas supply, the gas supplier is obliged to warn the owners of their intentions.

This means that he must send a notification in advance, in which all the circumstances and reasons for such an action must be recorded. After receiving the letter and personally familiarizing the client with it, the gas supply can be completed after twenty days.

The gas supplier may not notify the subscriber if:

  • a serious accident has occurred and urgent repairs are required;
  • the commission, after checking the gas equipment, issued a verdict on the unsatisfactory condition of this equipment (therefore, in order to avoid emergency situations, it was necessary to urgently turn off the gas);
  • A gas leak has been detected in the subscriber's living quarters.

After the repair work, the subscriber has the right to contact the gas service and demand a gas connection. Gas supply will be resumed after the subscriber pays the supplier for the service of the process of disconnecting / connecting the subscriber to the gas grid.

The connection service is paid by the owner separately to the authorized organization with which the agreement has been concluded.

At the same time, the gas supplier is obliged to complete the connection within three days after he receives a notification letter from the owner, where he prescribes that the causes of the breakdown have been eliminated.

We talked in more detail about the grounds for turning off gas in various life situations here.

Illegal reasons: non-payment and others

  1. The termination of the filing occurred due to non-payment and debt, but in fact there is no debt.
  2. In the absence of the owner of the housing and the possibility of inspecting the premises.
  3. Termination of supply after repair due to an accident (repaired and turned off again).
  4. If you did not complete the connection process upon completion of the repair work (disconnected for the duration of the repair, but did not connect back).
  5. If in a private house, divided into several parts, which belong to different families (owners), the gas was completely turned off due to the debt of one of them.

We talked about the cases in which shutting off gas can be considered illegal and what to do in such situations here.

Conclusions and useful video on the topic

Why is it important to trust the installation of gas appliances only to gas service workers:

It is not difficult to agree on measures to turn off the gas if you followed the rules of operation, made payments on time, and concluded an agreement in accordance with all the rules. But before making a final decision, think about whether you will need gas in the future - now it is the cheapest of all existing fuels in Russia.

If you do not need to use gas from time to time, just install a meter and pay according to the volume actually used.

If you have any questions about the topic of the article or can supplement our material with interesting information, please leave your comments.

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