Contract for the maintenance of gas equipment: features of choosing a gas company

Denial of gas supplies

The reason for termination is the transition to another type of equipment or fuel, the need for redevelopment. Most often, companies and owners of individual buildings replace gas with another source of energy.

The legal procedure looks as simple as possible and complies with the principles of observance of the elementary rights of citizens, but the difficulty lies in the need to turn off the VDGO / VKGO. There are many obstacles at this stage.

After paying for the consumed gas and fulfilling all the conditions for terminating the supply contract, all that remains is to accept the gas workers to turn off the equipment

Often they refuse the contract for the maintenance of in-house equipment itself - without terminating the supply contract. For example, due to insufficient quality of services or their non-performance. Then they perform a mandatory transition to an agreement with another specialized organization.

Requirements to be fulfilled by the subscriber

The law allows the withdrawal of the gas contract at any time, but if the consumer has already fulfilled all the conditions. The contract with the client was terminated after fulfilling the requirements of clause 51 of Government Decree No. 549, which regulates the field of public utilities.

The state obliges the subscriber:

1. Pay for the consumed gas in full.
2. Contact the organization with which the agreement on maintenance of the VDGO / VKGO has been concluded.
3. Pay for the work of disconnecting the in-house or in-house equipment from the gas system.
4. Confirm the existence of an act on the shutdown of gas equipment, with the date of shutdown and signatures of both parties.

The contract is considered terminated from the date of disconnection of the VDGO / VKGO from the gas network. Shutdown-related work is paid to the gas supplier or gas distribution organization - if such a moment was stipulated in the maintenance agreement.

Procedure and Documentation

The subscriber should take a passport, receipts and documents for an apartment - in order to present them at Gorgaz, a local company from the Gazprom Gas Distribution structure or another gas distribution organization. The company will carry out technical work to disconnect.All co-owners of the apartment or house must agree for these works to take place.

In the event of a malfunction of the gas equipment in an apartment building, it is advisable to refuse gas supplies, but the owners of the apartments may have disagreements due to the related financial issue

Then the consumer needs to come to the territorial site of the dependent company of the holding LLC Gazprom Mezhregiongaz. The institution will accept a written application. Receipts for payment and a conclusion on turning off the gas should be added to the act. You must have an ID with you.

Difficulties in refusing gas supplies

The supplier company cannot refuse to terminate the gas supply contract if all requirements are met. The organization has the right not to send notifications within a month or a period specified in the contract. As soon as the allotted period ends, the consumer will have the right to go to court - in accordance with Part 2 of Art. 452 of the Civil Code of the Russian Federation.

Refusals occur due to non-payment of consumed gas, after which you will either have to agree with the amount or prove that the bill was billed illegally. In case of refusal, it is no longer necessary to wait for the expiration of the 30-day or other established period, but you can immediately go to court.

These are not the main stumbling blocks in the field of gas contracts. The greatest difficulties arise when there is a question of turning off the entire apartment building. There is such a need mainly due to the emergency state of gas equipment.

Then the interested owners seek the consent of the majority and choose a representative. The latter addresses the supplier and, if necessary, defends the common interests in court.

The supplier has the right to check gas meters: this is how the company determines whether all gas has been paid for and whether it agrees to terminate the agreement in this situation

It also happens that the managing organization or the HOA does not allow turning off just one apartment, and there is no individual agreement.

Features of the procedure

Service can be reduced to checking appliances and issuing a receipt, according to which the payer can transfer the required amount on the day of payment for utilities.

Who is held

Inspection and maintenance must be carried out by a licensed organization. The work must be carried out by qualified craftsmen. If their competence raises questions, then it is advisable to contact the organization directly and ask to replace specialists.

What is to be checked

Masters check the tightness of the line with a gas analyzer, or in the old fashioned way - using soap suds and (or) matches. The performance of technical equipment is monitored, taking into account all the provided modes.

The degree of deterioration of networks and units is ascertained. Repairmen carry out their partial or complete disassembly, identify the possibility of their further operation or recommend replacement. Specialists are also required to disassemble and repair the gas stove, control heating, and clean the chimney at the request of the consumer.

The equipment emergency protection systems are checked, including the operation of the carbon monoxide sensor (alarm).

Specialists also:

• check the standard dimensions, tightness of valves and taps;
• establish the presence of traction in the furnace space and channels;
• perform preventive work - clean the internal parts of gas stoves from soot, lubricate the units, clean the chimney;
• check the operation of the water heater, including automatic mechanisms;
• conduct consumer training.

Specialists carry out repair and maintenance of gas boilers. If necessary, pipes are replaced, lines are installed in auxiliary premises - only if there is a properly executed project.

What is the price

The cost of services is regulated in each region and can be set by the contractor independently. In practice, the price of maintenance of gas equipment in a private house averages 700-3 thousand rubles a year, depending on the footage of the room.

The contract indicates the list of works and activities that the contractor's specialists are required to perform. Additional technical work may be charged separately. The subscriber will also have to purchase parts at his own expense - for example, if a column breaks down or parts in a stove are replaced.

Conclusion of an agreement

The contract is drawn up in two copies, which have equivalent legal force. The transaction form states:

Indicators	Description
Date, time and place of the agreement	—
Information about the customer of the service	a citizen or a legal entity (if he owns a private house); FULL NAME. customer (trustee of the company), registration address or place of actual residence
Information about the performer	usually a regional supplier of the resource
Subject of the contract	the obligation of the contractor to carry out the relevant work and activities, inspections and the obligation of the customer to make timely payments for the services rendered agreed by the parties
Rights and obligations of the parties	including the right to carry out inspections, the obligation of the customer not to interfere with control and inspection activities
List of works and services	which the contractor is obliged to provide to the customer
Differentiation of works and services on the principle of paid / free	as part of the subscription fee under the contract
Timing of inspections and activities and the date of transfer of payment for services	—
Additional terms and liability of the parties	—
The procedure for changing the amount of payment	and notification of the parties about the refusal to execute the transaction
Organization details	—

The contract is dated and signed by the parties. The form must be stamped by the executing organization.

Video: what you don't have to pay for

The cost of servicing gas equipment

When the cost is calculated for the terms of the agreement, the approved tariffs are used for these types of work.

The established tariffication has a legal basis - there are separate rules for calculating the maintenance and repair of civil defense (both general in the house and inside the apartment), which are approved by the Federal Antimonopoly Service of the Russian Federation. To calculate the price for maintenance and repair of the VGO, the recommendations of FTS Order No. 269-e/8 are used.

Important! The performed repairs are paid according to a separate tariff in force at the time of the customer's request. The date is indicated in the application

How the completed repair is paid for is determined by the terms of the agreement.

If there are no separate conditions, then the deadline is determined - no later than the 10th day of the month following the month in which the work was performed.

What will be the price of service directly depends on the civil defense available in the room (house, apartment). This cost includes:

• escort (emergency control room);
• those. service;
• repair (taking into account its complexity);
• measures aimed at prevention (in order to avoid emergency situations).

An example is the cost of servicing Mosoblgaz:

• for gas stoves - 1 thousand 400 rubles;
• for a flowing water heater - in the region of 2 thousand rubles;
• for a gas boiler - about 3 thousand 600 rubles.

Throughout the term of the agreement, the performance of minor work - the elimination of leaks, measures to ensure the sealing of the connection elements - is free.

Important! All malfunctions that involve major repairs or the complete replacement of parts of the equipment are paid by the owner in full

Required documents

The actual procedure for concluding a contract is carried out after the customer and the service provider have agreed. The citizen is obliged to prepare a package of documents. The list of papers must include:

1. Identification. Usually a passport is used as a document.
2. Power of attorney. It is used if an authorized person or representative acts on behalf of the client. The paper certifies the list of transferred rights. The paper depends on the client's status. If an organization acts as it, sometimes minutes of the meeting or an agency agreement are used instead of a power of attorney.
3. Documentation confirming the existence of rights to real estate. Usually, an extract from Rosreestr is used as such paper. Other documents may also be submitted.
4. Technical passports, certificates of conformity and other documents demonstrating that the equipment meets the technical requirements.
5. Subscriber book. It contains the date of the last check of the equipment.

Usually papers are provided in the form of originals. Copies may only be used if they are notarized. Additionally, you can provide a copy together with the original for verification.

Replacing a gas supply meter

The meter replacement process consists of:

1. Appeals to a company licensed to provide such services. At this stage, it is necessary to draw up an application, which is accompanied by the applicant's passport, a certificate of ownership of housing, a passport or certificate for a meter, information about the last verification of equipment, and an installation project.
2. Estimates of technical characteristics for the installation of the measuring instrument. The supply of gas networks to a private house or apartment is taken into account.
3. Acquisition of the device in a specialized outlet.
4. Determining the date and time the counter was set.
5. Direct installation of equipment.
6. Sealing the device.
7. Drawing up an act of putting equipment into operation.

When dismantling the old meter, it is necessary to "remove" the last indicators. Equipment replacement costs consist of:

1. counter purchases;
2. payment for the work of a specialist in the dismantling and installation of a jumper pipe;
3. replacement and verification of the device.

The final price of the service is determined upon completion of the work. The cost of the service depends on the complexity of the operations, the number of devices, the length of the pipe for the output of the gas meter, as well as on the region of residence and the tariffs of the organization.

On average, you will have to pay about 15,000 rubles for the device, and no more than 7,000 for gas meter replacement services. You can find out more about the procedure for replacing and repairing a gas meter in another material.

Maintenance of equipment and meters is an integral part of gas supply.To do this, the user must conclude an agreement with a company that has the appropriate license. Maintenance and verification must be carried out according to the conditions stipulated by the contract. The user has the right to replace the counter. All work related to the service is carried out on a paid basis. The absence of a contract will make MOT impossible.

Basic moments

Not all lawyers agree with the obligation to draw up an VDGO agreement. According to Art. 26 of the Law on Gas Supply in the Russian Federation, suppliers or their intermediary organizations are prohibited from imposing contract terms that are not directly related to gas supply and require consumers to pay for an additional service in order to receive the main one.

A sample of the VDGO agreement can be downloaded here.

It is forbidden to violate the pricing procedure, which puts consumers in unequal conditions for receiving the same service. Gas utilities are required to check the equipment at least once every 6 months.

According to paragraphs. 55-62 of the Decree of the Government of the Russian Federation of July 21, 2008, the check should be free of charge. The law does not provide for the obligatory conclusion of an agreement for the subscription service of the VDGO, but, nevertheless, regional legislation obliges to draw up such a transaction in order, first of all, to protect homeowners from equipment breakdown and possible accidents.

According to Art. 16 of the Consumer Rights Protection Law, the supplier has no right to force the consumer to pay for maintenance services. To protect your rights, you can try to contact the territorial department of the Federal Antimonopoly Service of the Russian Federation for a specific region with a statement on bringing the supplier to administrative responsibility under Art.14.6 of the Code of Administrative Offenses of the Russian Federation, as well as file a complaint with Rospotrebnadzor.

The practice of recent years shows that the FAS makes decisions not in favor of consumers. When setting prices for maintenance, the gas monopolist practically does not limit anything. The tariffs established at the federal level are advisory in nature and may vary depending on the region.

In addition, officials often refer to the absence of a provision obliging gas workers to bring to the attention of consumers the cost of a single technical manipulation (service).

You should keep track of who is doing the work on the part of the contractor. They are not always experienced and competent in resolving issues and often require money for their work in excess of the amount paid for the contract. They are justified by the fact that maintenance does not include the repair of complex equipment.

In such a situation, one should be guided by the Order of the FTS dated December 27, 2013 No. 269-e / 8, which lists the full list of works and the recommended cost of each service. Tariffs indicated at the regional level should not be higher than the general federal indicators recommended in the guidelines of the FTS.

What it is

The contract for the maintenance of internal house gas equipment is a transaction under which the performer (contractor) has the obligation to perform maintenance in a timely manner, including repair, restoration, and preventive maintenance of units and assemblies of the relevant engineering networks.

The contract may be accompanied by a schedule and annexes with detailed prices, as well as a list of necessary measures.The contract is often public in nature, that is, the subscriber accepts the already existing terms of the transaction and undertakes to timely pay for the maintenance of networks and devices.

The deal is valid for 1 year, with unlimited renewal periods. Unilateral cancellation of the contract is only possible if the consumer refuses the gas supply service.

To refuse, it is necessary to notify the resource supplying organization no later than 1-2 months in advance. The terms of the transaction can be specified depending on the type of object. The average cost of service varies by region.

To whom does it apply

Owners and owners of cottages, townhouses, duplexes are obliged to conclude an agreement for the maintenance of gas equipment in a private house. The contractor (executor) fulfills the terms of the transaction.

It can be simultaneously an organization that supplies gas. The law does not prohibit drawing up an agreement with a third-party service organization, including one that sells gas equipment - water heaters, boilers, metering devices, etc.

A responsibility

Violation of the requirements for the safety of gas appliances may result in an administrative penalty under Article 9.23 of the Code of Administrative Offenses of the Russian Federation.

So, citizens will receive a fine in the amount of 1-2 thousand rubles, officials persons - from 5 to 20 thousand rubles, and organizations - from 40 to 100 thousand rubles, when:

• violate safety precautions - perform poor-quality maintenance or do not carry it out at all, refuse to repair faulty devices;
• will shy away from concluding a contract for maintenance, if it is mandatory;
• refuse to allow a representative of a specialized company to access the devices in order to inspect, diagnose or repair;
• will shy away from replacing in-house or in-house equipment when it is mandatory for the safety of others.

If a malfunction, actions or negligence of persons lead to an accident or a threat of harm to life and health of people, then the following will be punished by a fine:

• citizens - from 10 to 30 thousand rubles,
• officials - from 50 to 100 thousand rubles,
• organizations - from 100 to 400 thousand rubles.

If, as a result of a leak or explosion of gas, people or other people's property are damaged, the irresponsible owner of the equipment will also be subject to criminal punishment, up to and including imprisonment.

For a repeated violation, citizens will pay 2-5 thousand rubles, officials - 10-40 thousand rubles. or they will be disqualified for 1-3 years, and organizations - 80-200 thousand rubles, or they will be suspended for 90 days.

Since the conclusion of an agreement with the gas workers officially became the responsibility of the owner of the devices, specialized companies began to notify citizens in every possible way - they make notes on receipts, send notifications, they can call and even come home. However, many residents perceive this as blackmail and flatly refuse to talk to company representatives. There is nothing illegal here - they just offer their services. The agreement will still have to be concluded, otherwise fines and suspension of gas supply will follow.

Another thing is when a representative insists on purchasing services from a particular company and applies psychological pressure. The owner has the right to independently choose the organization, relying on his opinion.

However, if an employee behaves unceremoniously, you can always report this to his manager, for example, by writing an electronic appeal or a review on the site.

The procedure for concluding a contract for the maintenance of gas equipment

Many today use gas for more than just cooking at home. Now gas supply is one of the cheapest housing and communal services, and if there is a gas heater at home, or a gas stove, many are able to assess how profitable it is to use gas. However, the use of gas equipment in the Russian Federation is possible only if the owner has an agreement for the maintenance of gas equipment.

In this article, we will talk about how with whom and for what, everyone who today has gas supply at home needs to conclude a contract for the maintenance of gas equipment. Today, the news of household gas explosions is booming everywhere, which prompted the authorities to resolve the issue of professional gas supply service at the federal level.

What does the law say

The technical features of the supply of such a highly flammable and relatively cheap fuel to an apartment is a rather serious topic that requires a professional approach, which obliges homeowners and apartment owners to conclude a contract for the maintenance of gas equipment. Based on the results of numerous examinations at the sites of household gas explosions, we can say that main cause of accidents was a malfunction of the gas appliances.

In fact, this rule shifts the responsibility of gas workers for the services provided to the owners of the premises.

In the Decree of the Government of the Russian Federation “On measures to ensure safety during the use and maintenance of in-house and in-house gas equipment”, all gas communications in the house are subject to systematic inspection and maintenance. The management company is still responsible for the general house gas supply, and the owner himself is responsible for the gas appliances owned. The contract must include:

• gas stoves;
• Gas boilers and water heaters;
• Gas meters;
• Intra-house gas pipelines and intra-apartment gas communication.

With whom is

As you know, far from everyone can be trusted today, and gas companies offering their gas pipeline maintenance services must also have certain contracts, permits and permits to provide communication maintenance. Today, many companies, both commercial and municipal, have the right to provide such services.

In order to provide gas equipment maintenance services, a company must have:

• Emergency dispatch service, which is ready to respond to a call at any time;
• The personnel of the organization must have access to work, and undergo systematic certification;

Maintenance cost

Regarding the cost of services under a gas equipment maintenance agreement, everything here will depend not only on which particular company the agreement is concluded with, but also on the region and equipment capacity. In Moscow, Mosoblgaz JSC can be considered the widest provider of such services, offering the following prices for services:

• Maintenance of a gas atmospheric boiler - from 3500 rubles (more powerful - more expensive);
• Gas stove - from 1200 to 1600 rubles;
• Gas stove with cylinders - 1500 rubles;
• Gas meter - 500 rubles;
• Intra-house gas pipeline, and gas wiring in the apartment - 300 rubles;
• Gas water heater - from 2500 rubles.

Is it necessary to conclude

By law, the consumer is obliged to have a gas equipment maintenance contract and it is possible to refuse to conclude it only in the following situations:

• The management company entered into an agreement on behalf of the owner, which exempts from the need to form a new agreement;
• The owner at the time of the audit had already entered into an agreement independently with another gas company;
• The house has no gas supply.

In other cases, during the inspection, owners who do not have an agreement with the gas company providing equipment maintenance will be subject to penalties.

Absence penalties

Today, at the legislative level, the following sanctions apply to owners who do not want to draw up a gas equipment maintenance agreement:

• Penalty for the absence of a contract - from 1000 to 2000 rubles;
• Fine for interference in the inspection of equipment - from 1000 to 2000 rubles;
• Refusal to replace equipment whose condition does not meet the standards - from 1000 to 2000 rubles;
• For a repeated violation, the owner faces a fine in the amount of 2,000 to 5,000 rubles;
• Actions or omissions that led to an accident are punishable by a fine of 10,000 to 20,000 rubles;

Meter Installation Procedure

Installing the meter consists of the following steps:

1. Artist choice. You need to make sure that the company has a license.
2. Contacting the organization. The company provides the application form to the client. An interested person will need a passport and a certificate of ownership of housing, a receipt confirming the absence of gas debts.
3. Select a location for the device.
4. Counter installation.
5. Putting the device into operation.
6. Sealing and verification of the counter. Within five days after installation, it is necessary to call a representative of Gorgaz, who will check the correct installation of the equipment.

The cost of the entire procedure will be from 3,000 to 5,000 rubles.

Organizations servicing the equipment

Only companies specializing in working with gas and servicing such equipment have the corresponding right. An emergency dispatch service must be present on the staff of an institution wishing to provide services to the public. Without it, work is impossible.

Services are also provided by gas distribution companies that transport the resource to consumers and have concluded an appropriate agreement with the supplier. Personnel must be authorized to work. Employees of the institution confirm the knowledge and skills. For this, certification is carried out. The terms of its implementation are regulated by by-laws.

MOT according to the rules

Owners are responsible for servicing private homes. In multi-storey buildings, the responsibility lies with both the owners and the housing office. So, before the inlet valve, the distribution networks are monitored by the management company serving the house, and after it (in the apartment) - the owner of the living space. Simply put, gas stoves, ovens and water heaters are the responsibility of apartment owners.And for common house equipment, for example, a heating boiler on the technical floor, - the management company. Each of them is obliged to conclude a contract for the maintenance of their part of the devices.

If tenants do not want to deal with the design themselves, they can entrust this to their management company or HOA. True, it will be necessary to hold a meeting, and record the decision in the minutes.

You can define the organization as you wish. However, it must have an emergency dispatch service, and its employees must undergo regular certification.

As a rule, citizens prefer Gorgaz, Gazprom and other well-known companies - reliable intermediaries between consumers and resource suppliers.

According to paragraph 18 of the Resolution, the applicant sends a written application to a specialized company, in which he indicates:

• Full name of the customer, his place of residence, passport data, and for the Criminal Code - the name and legal address;
• the location of the house or apartment in which the appliances are installed;
• description of equipment, its list.

The application must be accompanied by documents confirming the ownership of the premises, a copy of the customer's passport, and if it is a legal entity, then photocopies of constituent documents certified by the registering tax office or a notary. If the Criminal Code acts on behalf of the residents, then a document confirming its authority is attached - the minutes of the general meeting.

Screenshot of an application for the conclusion of a maintenance agreement by an individual

It is advisable to add the following papers:

• technical passport, certificate for gas equipment;
• a document containing the date of sealing the instruments, the date of the previous and subsequent verification;
• an act fixing the place of connection of gas pipelines to the distribution system.

Lack of such documentation will not cause a denial of service. However, it will help specialists understand what they have to deal with. If the customer still has such papers, then it is better to attach them.

On a note! The application is sent in 2 copies, it is registered by a specialized company on the day of receipt. One of them is returned to the applicant with a mark on the date of acceptance.

According to paragraph 26 of the Resolution, the company must consider the application within 10 working days. During this time, specialists will check the documents and, if everything is in order, will begin to draw up an agreement on the maintenance and repair of equipment. The document is made in 2 copies. Both send services to the customer against signature, one is returned to the company.

When errors are made in the application or the documents are not presented in full, the organization informs the applicant about this within 5 days and suspends consideration until corrections are made. If no response is received within the next 30 days, the specialized organization will return the documents to the customer, and the application will have to be submitted again.

The contract is concluded for a period of at least 3 years, it comes into force from the date of signing by the last of the parties - the customer or the contractor. The document contains a list of works and services, the frequency of their provision, the price, the procedure and terms of payment, the details of the current account for crediting money, the rights and obligations of the parties.

In the future, you can change the agreement, for example, add new equipment or, conversely, eliminate the failed one.If the organization did not help in the event of an accident, did not leave at the request, or simply ceased to fulfill the terms of the contract, then the customer has the right to terminate it unilaterally.

Conclusions and useful video on the topic

For more information on why it is important to conclude a contract for gas equipment, see the video:

The consequences of late conclusion of the contract can be radical:

Every resident of a multi-storey building is obliged to conclude a gas contract, even if he doubts whether this is necessary. By signing an agreement with a specialized maintenance organization, you will be sure of the safe operation of gas appliances in your apartment. In addition, in the event of an emergency, you do not have to worry about whether the employees of the gas company will arrive on time.