17 Secrets Only McDonald's Employees Know

McDonald's unlikely to reopen in a third of the world's countries

First of all, these are Bermuda (overseas territory of Great Britain), Iran, Iceland, Bolivia, Zimbabwe, Ghana, Macedonia, Yemen, Montenegro, Tajikistan, Uzbekistan, Turkmenistan, Kyrgyzstan and North Korea.

The list is far from complete - many African countries and island states can also be included here. In total, there are 197 recognized countries in the world, McDonald's is in more than 120.

In Yemen, extremists are threatening to destroy American restaurants, so the company is taking no chances.Restaurants operated in Iran until 1979, but then they disappeared due to a conflict with the United States. But Mash Donald's appeared:

There were McDonald's in Iceland and Bolivia, but they closed. In Zimbabwe, restaurants were going to open, but due to the economic crisis in the country, plans changed.

In Macedonia, the manager's license was taken away, the business had to be curtailed. In Montenegro, a tiny restaurant was opened in 2003, but the authorities did not give the green light to the franchise.

McDonald's is banned in Bermuda, as are all fast food chains that have existed since the 1970s. But businessmen found a loophole in the law and in 1985 built a restaurant on a US naval base - according to documents, this is American territory. But in 1995, the base was closed, and the restaurant along with it.

At the same time, the North Korean government loves fast food from McDonald's. But since it is politically wrong to open a chain in the country, you have to order food from South Korea. With air delivery.

Poor chickens!

The harm of McDonald's is a proven, confirmed thing, but there is also the other side of the coin: the McDonalds restaurant chain, probably the most inhuman and inhumane restaurant chain, and now we are talking about the purchase of raw materials for cooking. In the summer of 2015, activists visited enterprises that are engaged in the cultivation and slaughter of poultry (chickens) for McDonald's. What the whole world then saw simply shocked viewers and people who watched videos on the Internet. They mercilessly mocked the bird: they broke their necks with their hands, jumped on chickens and broke their bones. What they saw shocked people, and McDonalds had to unsubscribe and dissuade with the help of press officers and PR people.From the farms and enterprises that were engaged in the cultivation of poultry for the American company, they immediately disowned, and stated that these were free farmers who were not related to the company in any way. A little later, the press service of McDonalds spread information that work with "inhuman farmers" had been stopped, and the purchase was being made in other companies with a positive reputation.
2016 Today, McDonalds is once again working with the farmers and companies that became famous in 2015 for the restaurant chain's bird abuse.

2) Anticasting.

There is an opinion among the people that beautiful girls are not taken to McDonald's.

As a rule, women work at McDonald’s, frankly speaking, they are not beautiful. It is worth noting that this is the key decision of the entire chain of high-quality and fast food restaurants, or rather its management.

The flirtation of men with pretty female workers at the cash desks will significantly delay the queue. Therefore, there is an unspoken rule that managers should not take beautiful girls for the position of waitresses, and in order not to distract men from eating, the rest of the employees are forbidden to wear skirts, paint their nails, use perfume.

In the 70s, only men worked at McDonald’s, however, over time, this position was revised and girls began to be hired.

The founders of the restaurant chain were initially concerned about this turn of events (it is worth saying that they were forced to hire girls as waitresses), since this state of affairs could shake the whole principle of work, because male employees would be distracted by girls during the performance of their duties.

As a result, the Solomonic decision was made, which consisted in the fact that all the girls were dressed in a uniform that hides the figure.

After a certain period of time, it was noticed that not only did office romances end at McDonald's, but families began to visit the establishments more often. After all, the wives were glad that their husbands did not stare at pretty and flirtatious waitresses, as in other restaurants.

Anticasting

Have you ever paid attention to how McDonald's employees look? All of them, without exception - both men and women - are dressed in trousers and baggy shirts. And a cap pulled over the eyes makes people “invisible” at all.

The fact is that women began to work in the restaurant only after the 70s. Over time, there were too many romances between employees - this interfered with work and reduced the speed of service. As a result, the management decided to dress everyone in a male uniform.

It worked, the employees stopped being distracted by the girls and turned their attention back to work. Now skirts are allowed to be worn only by those who have risen to the rank of senior manager

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The food at McDonald's is far from ideal.

In the pursuit of speedy service, the restaurant had to make some sacrifices. For example, food is delivered to a restaurant already cut or frozen. Naturally, when cooked, they no longer have any taste, so flavorings are added to them.

Nutritional supplements at McDonalds are everywhere - in meatballs, potatoes and even salads. In the good appearance and taste of hamburgers and potatoes, sugar is also “guilty”, which enhances the taste and gives the products an attractive appearance.And in order to attract visitors, cafe managers use branded flavors - fried bacon, fresh bread and fried potatoes.

20 secrets from a former McDonald's employee

Who is a regular customer? You might need some advice. So, let's begin:

1. A bean sandwich (an iron box that stands behind the cashiers (terribly hot) is stored for 20 minutes, but the longer it is stored, the less tasty it is. Often it is stored longer than the allotted time, as we were scolded for decommissioned products and instructors imperceptibly "Changed the timer. So, in order not to run into a "non-condition", order a "special grill". That is, without onions, without lettuce, without cucumber, tomato, etc. It will not get worse from this, and you will get a guaranteed " fresh."

2. If you managed to order french fries, then take the middle portion, because it fits into it just like a large one, and the difference is about 10 rubles. A trifle, but nice, such a potato is called “visually a full box”

3. Ice cream "Horn". Cashiers are not allowed to pour ice cream inside the waffle itself. That is, it is only on top.

4. If you drop your tray in front of the checkout, you will be given your order again.

5. Be sure to specify the serving size of the drink, potatoes. By default, a large potato, a medium cola and a large coffee break through.

6. Order drinks without ice. The drink is already cold, but the ice will melt and there will be more water in the glass. Do you need it?

7. Mysterious visitor. This is a completely different story. If you come at the beginning of the month, from about 12 to 14 or from 18 to 21 and order any sandwich, fries and soda, you will be served at the highest level. You should refuse the sauce and the proposed dessert.

eight.It is more profitable to bring drinks with you, glasses can be given to you at the checkout for free.

9. Meat, vegetables, salad mixes - everything is real. The only thing that causes concern is sauces, the composition of which is not known to most employees.

10. If you find a hair or other foreign object in your sandwich, you must immediately exchange it. Don't overuse it.

11. Do not order pies. Timers on them are also often re-pasted. Well, they are pretty tasty.

12. Coffee is really from real beans and very tasty. But it can also save you money. Order regular black coffee with milk topping up (free of charge).

13. Never speak cashier: "Can I hurry?". Most of us, upon hearing this phrase, begin to move even more slowly.

14. To make the potatoes 100% fresh (it is stored for 5 minutes, then it starts to “wither”), order it without salt. But who wants to eat unsalted potatoes?

15. Do not take products with you. It loses its taste and appearance (after all, you already know about the shelf life)

16. 99% of employees hack around wiping trays. Ask to put the second piece of paper on the tray.

17. Children are required to give out P&D (souvenir), you can ask for it at the checkout.

18. In order not to hear the hint at the checkout that irritates you so much (“Will you have a pie?”), At the end of the order, say: “That's it.”

19. Check the order on the tray against the receipt. Sauces, napkins, tubules may not report. Because cashiers are people too, they can forget something.

20. The most high-calorie thing in the Mac is 20 nuggets and bigtays.

I hope I haven't spoiled anyone's plans for the near future?

The famous logo with golden arches - side view of the first restaurant

The McDonald brothers decided in 1952 that they needed a completely new type of building for the chain's first restaurant in San Bernandino.They asked architect Stanley Meston to use two arches on either side of the building.

The 7.6 m high structures were made of sheet metal, painted yellow and complemented with neon lights. These arches became the basis of the logo 10 years later. It originally had a roof that ran through the tops of the arches, but this was removed in 1968.

Freudians are actively discussing the logo. There is a theory that the letter M in the McDonald's logo is the upside down breast of Mother McDonald, who wants to feed the whole world. We, of course, will not discuss this theory.

In Japan, the clown's name isn't Ronald, it's Donald.

Clown Ronald McDonald was born in 1963. In 2003, Ronald was promoted to Chief Happiness Officer.

A special name for Japan was invented for him due to the peculiarities of the language and difficulties with pronunciation.

96% of American students recognize Ronald. Only Santa Claus has a higher recognition rate.

Ronald is played by Brad Lennon in the US. In Russia, the name of the actor is kept secret, but it is known that he has been working as a McDonald's mascot for over 20 years.

Ronald's position is usually for life. The clown lives in airplanes - flies to restaurant openings and other events, and is filmed in commercials.

The first clown looked scary

Our everyday life

The opening of the first Kazakh McDonald's in Astana did not cause any scandals, except that it gave foreign media and Kazakhs themselves a reason to remember Borat, to play a little pranks on the inhabitants of a developed country who lined up for the opening of a fast food restaurant and be surprised at the police squad.The exact opening date of the restaurant in Almaty has not yet been announced, but the first negative reviews are already there: in order to build a McDonald's, the Alatau cinema, which many Almaty residents consider part of the city's historical heritage, was demolished. But the owners of the franchise are sure that “several upgrades violated the original appearance and design of the building, changed its original appearance. In addition, the building does not meet modern standards for parking spaces and fire lanes.” At first, McDonald's was planned to be built in the area of ​​Timiryazev - Zheltoksan streets, and after the decision to demolish Alatau, rumors began to circulate in the city that Tselinny and Baikonur cinemas were also being bought up under McDonald's, but this information is in the company refuted.

McDonald's owes its existence to noisy teenagers

One day, the McDonalds were fed up with teenagers molesting waitresses and mountains of broken dishes. They closed the restaurant for three months and refurbished it

The brothers abandoned the hall, made transparent the walls of the kitchen, installed hamburger grills, which accounted for 80% of the turnover, french fry tubs, milkshake machines and refrigerators with drinks. Waiters and dishwashers disappeared from the state, the restaurant switched to self-service.

They left only food that does not need to be eaten with a knife and fork on the menu, and began to serve dishes in paper packaging. Each employee in the new restaurant performed one simple function - Henry Ford himself would envy such an assembly line!

Orders were prepared in front of visitors in 30 seconds, and burgers cost 15 cents versus 30 for competitors. Income rose to 100 thousand a year.

The first self-service restaurant after reconstruction - an octagonal building with glass walls

Ray (Raymond) Kroc has done more for McDonald's than the McDonalds themselves

Ray arrived in San Bernandino in 1954. Inspired by the restaurant's turnover, he bought the brothers the right to act as the exclusive franchise agent. The license cost Croc $15,000 plus a percentage of each restaurant's revenue.

Invitation to the opening of the first restaurant Krok

A year later, Kroc opened his first McDonald's in Des Plains, Illinois. The building now houses the museum of the corporation.

The original franchise model belonged to Kroc. He sold only one license in one hand for 20 years for $950 + 1.9% of the restaurant's income. Of these, 1.4% received Krok himself, 0.5% - the McDonald brothers. It was necessary to invest 17-30 thousand dollars in the opening of the restaurant, the institution paid off in six months.

Ray Kroc and that same multimixer

McDonald's often adapts local dishes

In Canada, it's Poutine, a popular Quebec potato topped with pickled cheese and topped with a sweet sauce. In Brazil, croissants with cheese and ham are a popular breakfast option.

In Mexico, burritos with sweet peppers and corn are on the menu. In Australia - "Kiwi Burger" with a cutlet, beets, tomato sauce and special cheese. In Canada, they offered a lobster burger, but due to rising prices for seafood, they had to part with it.

McLobster from McDonald's Canada

Spanish restaurants serve cold gazpacho soup (in bottles!), in Italy - panzerotti patties with tuna and mozzarella, in Portugal - pea soup and soup with ham and beans.

In France, you can almost always order a sandwich in ciabatta (a local rectangular bun), in Croatia - a roll with mushrooms and pork.

In Russia - pancakes for breakfast. Even at the Happy Meal.

The burgers are different too.For example, in Costa Rica you can buy a sandwich with marbled beef, in Argentina - a Big Mac with three beef cutlets, in Turkey - with four. In the USA, there is a burger with ribs (meat taken from the bones).

In China, they serve huge burgers with chicken and several types of sauce, in Japan - sandwiches with shrimp patties. In the UAE, some sandwiches are wrapped in tortillas like pita; in Egypt, you can order falafel (a tortilla with chickpea cutlets and vegetables).

Hong Kong has a shrimp and pineapple burger:

How much do employees get paid?

The salary of junior employees of the cafe, who stand at the checkout and prepare food, is 160 rubles per hour. Under certain conditions, this rate may increase: for example, night shifts are paid more. In addition to the salary, they also give bonuses for the development of certain hours.

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8-year-old Aaron bought succulents for $12: the business soon began to generate income. Despite popular belief, employees are not getting unlimited access to food.

They have lunch with two small drinks, a small potato and a sandwich. Considering that at the same time they spend all day on their feet, they are definitely not in danger of being overweight.

Despite popular belief, employees don't get unlimited access to food. They have lunch with two small drinks, a small potato and a sandwich. Considering that at the same time they spend all day on their feet, they are definitely not in danger of being overweight.

The Big Mac appeared on the menu in 1968.

In honor of the popular sandwich, they even named the Big Mac index - an unofficial way to determine the real exchange rates in different countries.

Experts compare Big Mac prices in different countries. A burger is a consumer basket in miniature: it contains meat, bread, cheese and vegetables. It is convenient because McDonald’s is available in many countries, and the price of a sandwich depends on the cost of food, and on rental prices, demand, wage levels and other factors.

In 2019, the Swiss "Big Mac" became the most expensive - they ask for $ 6.54 for it. In second place is the United States ($5.74).

In the Russian Federation, a sandwich can be bought for 2.04 dollars, in most European countries - for 4.57 dollars. In Kazakhstan, the Big Mac Index inspired the creation of the Beshbarmak Index.

Pay for lunch. Client

The most interesting thing, of course, is to read about how people sued huge sums from Mac - suddenly we are lucky. However, the ratio of court payments in the far abroad and the CIS shows that there is not much to hope for. In 1992, Stella Liebeck from New Mexico (USA) received a third-degree burn from hot coffee. The court initially ordered her to pay $2.9 million, but after several appeals, the amount was reduced to $640,000. In 2001, another American woman demanded compensation for a burn on her face due to too hot food - and received $110,000. In 2008, Claudie Madonado broke her arm after slipping while leaving a French establishment and was awarded 38,000 euros by court order.

And what about in Russia? In 2004, a Muscovite, who received burns from hot coffee, demanded through the court payment of compensation for non-pecuniary damage in the amount of 900,000 rubles, but after some time, for unknown reasons, she withdrew her claim.A resident of Nizhny Novgorod, who in 2010 was poisoned by a sandwich, instead of the 200,000 rubles he requested, received compensation for non-pecuniary damage of 1,500. At the same time, a resident of Kazan, who fell on a slippery floor and received a head injury, demanded a million rubles from McDonald's as compensation for her suffering , but the court estimated them at only 1,000, based on the victim's refusal to receive the necessary hospitalization for such an injury. The most “lucky” was the Petersburger who broke his tooth while eating a portion of salad - he received 100,000 rubles, although he counted on 250,000.

Of course, not only McDonald's is to blame for such meager payments, although its lawyers know their business, but also the laws of countries in which the moral and consumer rights of citizens are extremely poorly protected.

Discrimination seems strange for a company based on American values. Old Mac, however, has had occasion to exhibit a blatant lack of tolerance. In 2015, a restaurant worker in the Indian city of Pune pushed a small homeless child out of line onto the street, for whom a compassionate girl was going to buy lunch. The case got into the social media, the management stated that the corporation "does not accept any discrimination" and announced the start of an official investigation, which did not prevent the townspeople from throwing cow dung at the restaurant.

Just don’t frown in disgust: according to the author of the book “Fast Food Nation” Eric Schlosser, who visited the enterprises of the entire production cycle - from farms and slaughterhouses to chemical plants, where they produce the taste and smell of fast food, manure is contained in 78.6% of beef minced meat, from which burger patties are made.

If the incident in Pune can still be attributed to the caste system existing in India, then the case in the same 2015 with the Norwegian guide dog cannot be forgotten or forgiven. Tina Marie Asikainen, a blind resident of Fredrikstad, came to lunch with her five-year-old daughter and guide dog Rex. The family was served, but then the waiters demanded to leave the cafe. Tina burst into tears, then called the police, but the law enforcement officers could not help. The dog had a special plate, and the owner had all the necessary documents, but they were kicked out anyway, although later the administrator assured journalists that he was not informed about the status of the dog and was generally horrified. After the noise in the press and social networks, Tina and her daughter were offered a grandiose compensation - a free lunch, but Mrs. Asikainen decided to take a lot of money through the court.

Whistleblower cook

But Jamie Oliver, the favorite TV cook of millions, sued. And won! He recreated a McDonald's chicken nugget and patty recipe, showing how meat trimmings and beef tallow are "washed" in ammonium hydroxide and then added to a hamburger. “Why would a reasonable person feed their children meat with ammonia?” asked Oliver, who lives in England, where, according to some reports, fast food is most loved. McDonald's response was lengthy: the company's website reported that low meat prices were due to large volumes of purchases, and the hamburger recipe was changed, but "not in connection with the Jamie Oliver campaign."

Jamie Oliver and pink slime from Tomas Jara on Vimeo.

However, in connection with this campaign, some are wondering where good meat goes when fat and trimmings go to burgers.After all, McDonald's really buys a huge amount of meat, vegetables and flour, including in local markets, which it likes to report in the "social responsibility" section. It costs nothing for a global giant like McDonald's to bend any local market for itself by imposing its own standards on suppliers. As a result, a good product leaves the country, its remains become more expensive, local competitors (and residents who are forced to buy meat at exorbitant prices) suffer losses. Because of this business scheme, some experts call McDonald's an evil empire, not only in a health or environmental sense, but also in an economic one. True, few people know or think about this, so there is no smell of scandal here: big money loves silence.

Question answer. Real information about working at McDonald's

Q: How to work at McDonald's so as not to sleep in front of acquaintances or friends?

A: The only option is to work at night in a strange, remote area of ​​the city from you.

Q: How much do they pay?

A: The rate at McDonald's is 150 rubles per hour before taxes. For one shift, you can actually earn about 1000 rubles. The manager receives 60 thousand rubles, the director - 100 thousand rubles.

Q: Is career growth realistic at McDonald's?

A: Everything is possible, but why? Many use McDonald's as a place to work part-time.

Q: How to get the form? Is it possible to keep it after the dismissal?

A: The form is issued by size. Wash and iron it at home. After dismissal, the form must be returned.

Q: Can I take McDonald's products home?

A: All that remains after the shift can be eaten or taken home. There is a 50% discount on purchases during opening hours.

Q: How does the management treat the staff?

A: It all depends strictly on the person. There are normal personalities, but there are "cadres".

Q: How is the training going? Are there special textbooks?

A: Initially, special allowances are given.

Q: How old do you have to be to work?

A: From 16.

Q: Is it possible to be treated in the clinic at the expense of insurance?

A: Only during the working period.

Q: Can household chemicals be taken home? Detergents, wipes and so on.

A: If you work in a warehouse or have connections there, why not?

Q: If I miscalculated in favor of the buyer, is this amount deducted from the salary?

O, sure.

Q: How is the device to work?

A: You leave the questionnaire, they call you back and invite you for an interview. As a rule, two interviews are required. First with the manager, then with the director, however, both of them are a formality. In fact, they take everyone.

Q: How do full-time students work?

A: The best option is the night shift, but it is very difficult to get there

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Cutlet with a "trailer"

How is it that no one has yet thought of opening a museum of foreign objects extracted from McDonald's food? After all, there are so many interesting things! For example, the mysterious pieces of plastic in chicken nuggets that the lucky ones got from Misawa and Tokyo, or a human tooth in french fries. The Japanese did not throw manure, but last year in the Land of the Rising Sun, 131 McDonald's restaurants closed due to falling profits. For the explanations that McDonald's gives about these incidents, you also need to come up with a special award, such as the Golden Raspberry or Silver Galosh.For example, regarding french fries with an additive, company representatives noted that “the likelihood of teeth falling into dishes is extremely small,” and “no signs of tooth loss were found in any of the workers along the entire production chain.”

The probability of hitting a tooth in a potato is extremely small

The coolest should be recognized as the explanations given by the company about the case, the mention of which was rapidly blotted out from all sources. In 2010, in Brewster, Massachusetts, more than a dozen 8-year-olds had a great birthday party with a condom battle that turned up in Happy Meals instead of toys. Here is what a company representative said about this: “The packaging was so bright and colorful that the employees of one of the restaurants were confused. They don't speak English, so they thought Ribbed Latex was one of the characters from the movie "The Last Airbender" Well, isn't it lovely? Against the backdrop of such fun, a 57-year-old Canadian from the city of New Brownswick looks boring, although at the bottom of his McDonald's coffee cup he found not soulless plastic or ribbed latex, but a real dead mouse. Where he really showed originality was that he did not sue the company.

5) No need to sit up!

At McDonald's, everything is done in such a way that people do not stay long, but leave and thereby free up free space.

• Rigid furniture is not conducive to long sitting.
• Closely spaced tables and chairs are arranged in this way not only for the sake of increasing the number of seats. Few people are pleased to feel the touch of people scurrying back and forth while eating, so everyone involuntarily strives to eat as soon as possible and get out of this tightness.
• Fast rhythmic music makes customers unconsciously adjust to their rhythm and finish the meal faster.

A few years ago McDonald's employees faced such a problem - young people came to the restaurant for free Internet. Young people bought themselves a cheap cheeseburger and took seats at the tables for the whole day, "working" on their laptops. How did McDonald's get out of the situation? Very simple. It was decided to cut off all sockets in the halls. The laptop is discharged - be kind, leave the room.

service station

The situation in terms of training is very standard. The instructor teaches how to place an order, how to collect it afterwards, how to pour drinks and prepare ice cream. In general, all the procedures that you see with your own eyes only from the side of the buyer. Additionally, the option of unscheduled offers for the order and aspects of communication with customers are described.

At the checkout, you should always smile and be afraid of checking the quality of service with the help of a mystery visitor. Such "guests" come to the establishment, make a standard order, and subsequently make a detailed report on the quality of service, cleanliness and products in general.

In the kitchen, special attention is paid to the location of various components, the shelf life of existing products, and so on. That is why all activities there are coordinated through the teams of one experienced employee.

Employment procedure

As practice shows, regardless any country in the world, the process of applying for a job is the same for everyone:

1. Submission of a questionnaire of a potential employee (work experience is not required)
2. Waiting for a call and an invitation for an interview.
3. 1st interview with the manager, where all aspects of the work are described in a friendly atmosphere.
4. If successful, the candidate is invited to a final interview with the director of the institution, who is already asking more serious questions of his choice. As a rule, all questions carry some kind of double meaning, so you should be careful when choosing an answer.
5. If everything is successful, a potential newcomer is invited to certify documents and is sent to undergo a medical examination. As the commission passes and the medical book is received, the candidate is hired.

Children as a marketing tool

It is unlikely that McDonald's can boast of good quality food, but the marketing strategies of this network are excellent.

At some point, the leaders noticed that children were often brought to them. Over time, it turned out that it was not the parents who brought the children, but vice versa.

And McDonalds has made it as convenient as possible for little visitors. Playgrounds have appeared in the restaurant, and funny toys and children's meals have been added to the menu. And the cheerful clown that scares some adults so much has become the most recognizable character.

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Secrets of successful work

To understand the whole point of working in the McDonald's network, you first need to come to terms with some unpleasant facts:

• You have to be on your feet for the entire shift.
• Regardless of your position, no one will take your profession seriously.
• Schedule is not always customizable.
• You can run into a not very friendly team.
• You may be sent to work for a few days at another restaurant as a replacement.
• In higher positions, they can be transferred to another restaurant without a twinge of conscience.
• It is better to avoid bosses, as you can get under the distribution.

And now for the benefits:

• Full social package.
• Pay without delay.
• Were there communication problems? No longer.
• New friends.
• Good salary for a young professional.
• You won't go home without a bag of food.
• If they are caught stealing, they will not write a statement to the police. They just get fired.
• Good work experience - you will reach the rank of manager, they will freely hire you in any other place.
• Even after being fired, you can always go to have a bite to eat for free thanks to your friends at the checkout.